Paase Digital Limited

Digital Marketer (Customer Success) Apprentice - Advanced (Level 3)

Paase Digital Limited (Employer)

Milton Keynes College (Training Provider)

Annual wage £16,500.00
40.0 hours per week Monday - Friday 9:00am - 5:00pm
12 months (duration)
3 May 2021(start date)
Digital marketer (apprenticeship standard)
17 April 2021 (application closing date)
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Job Description

PAASE Digital are rapidly expanding due to 450%+ Year on Year growth and are looking for a Customer Success Executive to join our team to support the on-boarding, management and development of new client automation and day to day activity.


As a Customer Success Apprentice, you will work with the Customer Success Manager(s) and consultants to help support them with a portfolio of accounts across a wide range of Direct to Consumer industries.

This is a practical role where you:

  • Will assist with the on-boarding, design and build of emails, develop customer journey automation using a variety of customer relationship management platforms
  • Much of our client base are using the Klaviyo email marketing platform and part of your training will involve becoming certified on this platform
  • You will also assist in providing ongoing, analysis based data driven reports and testing to help identify key trends, gaps and opportunities to enable continued account growth

Our perks:

  • 25 days holiday per year
  • Corporate gym discount
  • Fast growing environment - start-up on a great trajectory
  • Flexible working environment
  • Full training
  • Competitive salary and benefits

Please note:

We reserve the right to close this advertisement early if we receive a high volume of suitable applications. We advise you to submit your applications early to prevent disappointment.

Future Prospects

For the right candidate, we would look to turn the opportunity into a full-time Customer Success Executive role.

Skills Required

  • Computer literate
  • Polite telephone manner
  • Strong communication skills, both verbal and written 
  • Excellent time management
  • Has an understanding of data and key trends
  • Has the ability to proof read documents effectively
  • Analytical with data and statistics

Qualities Required

  • Confident and outgoing
  • Passionate about learning and researching client goals, their industry and brand
  • Enjoys a fast paced environment
  • Friendly and approachable
  • A team player
  • Will have an interest in pursuing a career in digital marketing

Qualifications Required

  • Grade A*-C/9-4 GCSE or equivalent in English and maths (Level 2 Functional Skills is also accepted)
  • Grade A*-C/9-4 GCSE or equivalent in IT

Training Provided

  • Digital Marketing Level 3
  • Training with Milton Keynes College
  • Ongoing training, support and development with the employer
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