Data Technician Apprentice - Advanced (Level 3)

Kamarin Computer Ltd (Employer)

Baltic Training (Training Provider)

Annual wage £10,000.00
37.5 hours per week Monday - Friday, 9.00am - 5.00pm
18 months (duration)
17 August 2021(start date)
Data technician (apprenticeship standard)
16 August 2021 (application closing date)
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Job Description

Baltic are delighted to be working with Kamarin Computers in recruiting a Data Technician apprentice. Kamarin Computers, part of The HBP Group are an award-winning provider of business IT & software solutions, offering a range of systems & products which help organisations reach their potential.


Duties will include:

  • Responding to incoming calls and tickets into the helpdesk
  • Ensuring helpdesk ticket updates are detailed and concise
  • Respond to urgent calls within 15 minutes
  • Supplier/ contractor liaison for tickets, issues and version updates
  • Follow lead logging for any customer/prospect leads generated
  • Call escalation within escalation procedures
  • Perform remote installations and migrations when required
  • Help sheet and KB Knowledge base population

Future Prospects

  • There are career progression opportunities available upon completion of the programme
  • You, along with your employer, may progress to a Level 4 programme, and take your training even further

Skills Required

  • Good Communication Skills
  • Willing to learn

Qualities Required

  • Outgoing
  • Team Player
  • Self-motivated

Qualifications Required

  • GCSE in maths Grade 4/C or maths Level 2 Functional Skills
  • GCSE in English Grade 4/C or English Level 2 Functional Skills

Training Provided

Data Technician Level 3 Apprenticeship Standard:

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