SCC have been trusted with IT infrastructure services for leading business across Europe for over 40 years! In 2017 they were awarded HP Partner of the Year and also the Best IT Outsourcing Company at the Pin Awards. Some of their other partners include Intel.
Responsibilities
Roles and Responsibilities:
- Ensuring asset information is accurately maintained with attention to detail and following up on discrepancies and queries whenever necessary in a timely manner
- Supporting the Service Delivery team in updating and maintaining the asset management database following various audits and customer equipment changing hands
- Assists the IT Service Analysts in various tasks toward creating reports
- Help towards creating / maintain Knowledge articles and relevant process documentation, report information, and metrics
- Setup and configure Mobile phones for end users
- Deliver and train end users on the usage of Mobile Devices
Future Prospects
Possibility of a full time role upon completion
Reality Check
https://www.gov.uk/national-minimum-wage-rates
Skills Required
- Strong written and verbal communication skills
- Enthusiasm and passion for IT and ability to follow good instruction
Qualities Required
- Good knowledge using Android and iOS
- Ability to work as part of a team
Qualifications Required
- Customer service experience and skills
- A grade 4/C in English and grade 4/C in Maths or equivalent for this role
Training Provided
Level 3 Data Technician - Baltic Apprenticeships
