DAF Aftersales Vehicle Parts Advisor Apprenticeship - Advanced (Level 3)

Harris Commercial (Lea Valley) Limited (Employer)

Remit (Training Provider)

Annual wage £12,272.00
39.0 hours per week Monday-Friday 8am-4:30pm.
24 months (duration)
24 October 2022(start date)
17 October 2022 (application closing date)
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Job Description

Are you looking for an opportunity within a fast-paced, progressive company? A Herring Ltd are looking for a passionate and ambitious individual who is keen to learn and develop their skills to become the future of their great company.

Responsibilities

What will the apprentice be doing?

Working within the Parts Department, you will be the first point of contact for our customers over the telephone and in branch so it’s vital they have a welcoming experience. Our customers expect a high level of service and parts expertise, and we don’t like to disappoint!

Roles and Responsibilities include:

  • Being the first point of contact both face to face and over the telephone and delivering excellent customer service
  • Checking incoming stock against delivery notes and store stock in the correct location
  • Handling, storing, and receiving stock, payments, procedures, identifying, sourcing, and ordering parts
  • Support customers and workshop staff with parts identification and process
  • Process cash and card payments for customer parts
  • Ensure quality is maintained throughout all stages to exceeding customers’ expectations
  • Excellent customer service skills, including the ability to build positive relationships with the customer and to interpret customer needs

What training will the apprentice take and what qualification will the apprentice get at the end?

Supply Chain is at the heart of every business, especially a vehicle parts department. The apprenticeship is delivered over 24 months and apprentices will be expected to complete self-study tasks during the programme. Development Coaches will deliver 1-2-1 and group sessions with ongoing guided support from the employer throughout the programme.

As a result of your training, you will achieve:

  • Supply Chain Practitioner Level 3
  • Functional Skills Level 2 in English & maths (if required)

What is the expected career progression after this apprenticeship?

A Herring Ltd believes in providing an extensive, high-quality Apprenticeship that gives their Apprentices the opportunity to advance, succeed and fulfil their ambitions for a career in the motor industry.

Reality Check

Closing Dates: Please submit your application along with your CV as soon as possible to avoid disappointment; we reserve the right to close vacancies prior to the published closing date if we receive a sufficient number of applications.

Skills Required

Enthusiasm to learn, Passion for mechanics

Qualifications Required

GCSE or equivalent Maths (Grade 4/C) Desired
GCSE or equivalent English (Grade 4/C) Desired
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