Haymarket Media Group Ltd.

Customer Support Apprentice - Advanced (Level 3)

Haymarket Media Group Ltd. (Employer)

Richmond Upon Thames College (Training Provider)

Annual wage £18,000.00
35.0 hours per week Monday to Friday 9am to 5pm
18 months (duration)
5 September 2022(start date)
Business administrator (apprenticeship standard)
2 positions available
30 August 2022 (application closing date)
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Job Description

Award-winning Haymarket Media Group is looking for two Customer Support Apprentice to join their Automotive Division. Our award-winning apprenticeships are a fantastic way to gain industry experience whilst also receiving an accredited qualification.

Responsibilities

What will the apprentice be doing?

You will be expected to liaise with internal departments across Haymarket, and build strong external relationships with our advertisers, dealers and suppliers to ensure we achieve our business objectives.

  • Provide customer service for our magazine and business subscribers
  • Act as the main point of contact for booking and invoice related queries, from external customers to internal parties 
  • Manage administration for the sales team


 

What training will the apprentice take and what qualification will the apprentice get at the end?

You will study for the Business Administration level 3 qualification. You will have 20 % of the job training and will receive support from your tutor throughout the apprenticeship. Training will take place online or at Richmond Upon Thames College.

What is the expected career progression after this apprenticeship?

Upon completion, you can go on to work in customer services, and business operations. Previous apprentices in our business have gone onto Marketing and Customer Service Managers.

Skills Required

Communication skills, IT skills, Attention to detail, Organisation skills, Customer care skills, Problem solving skills, Presentation skills, Administrative skills, Number skills, Analytical skills, Logical, Team working, Initiative

Qualifications Required

GCSE or equivalent English and Maths (Grade 4-9) Essential
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