Customer Service/Sales Apprenticeship - Intermediate (Level 2)

Legacy Direct (Employer)

Lifetime Training Group (Training Provider)

Weekly wage £172.00
40.0 hours per week 40 hours per week with flexible working times. Office open between 9:30am - 6:30pm, Monday to Friday.
15 months (duration)
22 December 2021(start date)
Customer service practitioner (apprenticeship standard)
15 December 2021 (application closing date)
Register interest

Job Description

Due to recent expansion a professional Legal Services firm is looking for apprentices to occupy their new Hampshire office

Responsibilities

Your role will involve:

  • Inbound and outbound calls to clients with tailored solutions for their needs. 
  • Case management to completion.
  • Ongoing training and technical knowledge courses, working towards your qualifications. 
  • Maintaining client relationships for future business opportunities
  • Telephone consultations with clients to progress their case from start to completion. 
  • You will receive full training from Legacy Direct and have ongoing support from your manager and colleagues throughout your apprenticeship. 

40 hours per week with flexible working times. Office open between 9:30am - 6:30pm, Monday to Friday.

Future Prospects

Ongoing training and development following successful completion of your apprenticeship.

Skills Required

Excellent time management. 
Hardworking. 

Qualities Required

A professional and ethical working mentality.
Self-motivated with a results driven approach.
Desire to succeed.

Qualifications Required

No previous qualifications required.

Training Provided

  • Customer Service Practitioner Level 2 
  • Functional Skills in maths and English 
Register interest

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