Logistic Planning Services Limited

Customer Services Apprentice - Intermediate (Level 2)

Logistic Planning Services Limited (Employer)

Suffolk New College (Training Provider)

Weekly wage £156.00
37.5 hours per week Mon- Fri 37.5 hours per week
15 months (duration)
5 October 2020(start date)
Customer service practitioner (apprenticeship standard)
30 September 2020 (application closing date)
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Job Description

To work under the CSR, learn the container industry from a CSR point of view. Learn the operational side of container haulage.

Responsibilities

The successful applicant will be expected to learn the TOPS in house system in additional to the following:

Liaise  directly with customers; deal directly with suppliers; file documentation; scan PODS; collate documents for customers; container restitutions and data input.

Future Prospects

There is a strong possibility of permanent employment upon successful completion of the apprenticeship

Skills Required

Microsoft office, Communication and Telephone Skills.

Qualities Required

Able to work as part of a busy team, be outgoing and respect the Management chain. It is also beneficial to be smart and punctual.

Qualifications Required

4 GCSE’s incl. maths & English 9-3 (A-D)

Training Provided

The learner will be expected to undertake functional skills qualifications in English, maths and ICT (as required) and a related technical certificate. If applicable Microsoft Office, Communication and telephone skills.

Customer service practitioner level 2

 

 

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