Customer Service Practitioner L2 Apprenticeship - Intermediate (Level 2)

Everyone Active - Bedworth Leisure Centre - Bedworth (Employer)

Lifetime Training Group (Training Provider)

Annual wage £7,503.60
30.0 hours per week Exact shifts to be confirmed
15 months (duration)
11 July 2022(start date)
Customer service practitioner (apprenticeship standard)
2 positions available
4 July 2022 (application closing date)
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Job Description

We are currently looking for a front of house colleague to take the lead in interacting with members and actively promote our philosophy of Quality, Care and Excellence in the service we provide. You will have strong interpersonal, and customer facing skills and become knowledgeable about our facility and the services we provide.

Responsibilities

What will the apprentice be doing?

We are currently looking for a front of house colleague to take the lead in interacting with members and actively promote our philosophy of Quality, Care and Excellence in the service we provide.

You will have strong interpersonal, and customer facing skills and become knowledgeable about our facility and the services we provide.

You will ideally be able to demonstrate competency of working in an administrative role; capability in cash handling, customer relations and basic computer skills are essential requirements for this post. As the successful applicant, you will be provided with full training in all aspects of this role.

Please note that this position will be starting mid-July/early August.

At Bedworth Leisure centre you will be studying towards your Customer Service Practitioner Level 2 apprenticeship over the course of 15 months.

What training will the apprentice take and what qualification will the apprentice get at the end?

Customer Service Practitioner Level 2.

Functional Skills Level 2 in maths and English.

What is the expected career progression after this apprenticeship?

Progression within the company.

Reality Check

30-minute lunch breaks for shifts over 4.5 hours (16-18) and shifts over 6 hours (18+) Position will be starting Mid-July/early August

Skills Required

Team Working, Organisation Skills

Qualifications Required

Other None required (Grade None required) Desired
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