Specsavers Optical Superstores Limited

Customer Service Apprenticeship - STROUD SPECSAVERS - Intermediate (Level 2)

Specsavers Optical Superstores Limited (Employer)

Specsavers Optical Superstores Limited (Training Provider)

Annual wage £12,480.00
40.0 hours per week Days and Shifts TBC - Full-time to include weekend working
12 months (duration)
24 October 2022(start date)
Customer service practitioner (apprenticeship standard)
10 October 2022 (application closing date)
Register interest

Job Description

Become an apprentice in our store and you’ll have everything you need to truly realise your potential - with experience in a full-time role and the support of a global brand, all whilst earning a real wage. Giving customers top-notch advice.

Responsibilities

What will the apprentice be doing?

  • Giving customers top-notch advice.
  • Giving customers a warm welcome to the store.
  • Dealing with orders .
  • Efficiently answer telephone calls to the store.
  • Advising customers their hearing aids/glasses are ready or delayed as appropriate.

What training will the apprentice take and what qualification will the apprentice get at the end?

  • Level 2 Customer Service Practitioner

What is the expected career progression after this apprenticeship?

At the end of your apprenticeship, you'll be a fully-fledged Level 2 Customer Service Practitioner with a range of career options ahead of you, including a range of roles in Specsavers call centres, receptionist roles, meet and greet roles.

Reality Check

Before applying, please bear in mind the salary and check that you are able to travel to the store location on a daily basis. This is an entry level position, you must not have worked in the customer service sector before.

Skills Required

Communication skills, Organisation skills, Administrative skills, Team working

Qualifications Required

GCSE or equivalent Maths (Grade 9-3 (A-D)) Desired
Register interest

Related