Amity Ltd

Customer Service Apprentice LS936 - Intermediate (Level 2)

Amity Ltd (Employer)

Meadowhall Training Limited (Training Provider)

Weekly wage £166.00
35.0 hours per week Shifts to be confirmed.
12 months (duration)
10 May 2021(start date)
Customer service practitioner (apprenticeship standard)
30 April 2021 (application closing date)
Register interest

Job Description

We are looking for a highly motivated and friendly individual who will be providing administration support for the sales department.

Responsibilities

We are looking for a highly motivated and friendly individual who will be providing administration support for the sales department. The successful candidate will receive training, development and the chance to enhance their skills. In return you should be well organised, with good communication and keyboard skills, the ability to maintain accurate records, have high attention to detail, an excellent telephone manner and good timekeeping. 

Duties will include:

  • Answering the telephone and directing calls
  • Recording and delivering accurate telephone messages
  • Greeting visitors
  • Dealing with incoming and outgoing mail
  • Handling general customer enquiries via telephone/email/letter
  • Typing letters and quotes
  • Faxing and filing
  • Tea and coffee making
  • General administration duties for the office

Future Prospects

Opportunity for permanent employment for the right candidate.

Reality Check

The Apprenticeship National Minimum Wage guide (ANMW): https://www.gov.uk/national-minimum-wage-rates

Skills Required

  • Good verbal, written and numeric skills

Qualities Required

  • Committed
  • Motivated
  • Excellent attention to detail
  • Excellent telephone manner
  • Good timekeeping

Qualifications Required

Grade 4/C and above in maths and English or equivalents.

Training Provided

The successful candidate will study:

  • Customer Service Practitioner Level 2 Standard
  • Functional Skills if required 

This will be aided by an assessor who will carry out all assessments as work-based learning within the workplace.

Register interest

Related

People who applied for this apprenticeship also applied for:

last 24 hours

This page contains public sector information licensed under the Open Government Licence v3.0. The information provider is the Education and Skills Funding Agency.