ALL SORTED FINANCIAL PLANNING LIMITED

Customer Service Apprentice (based within Insurance Sales) Adviser

Employer:

ALL SORTED FINANCIAL PLANNING LIMITED

Training Provider:

NORTH LANCS. TRAINING GROUP LIMITED(THE)

Weekly wage £124.80
32.0 hours per week Monday - Thursday: 10:30am - 6:00pm, Friday: 9:00am - 3:00pm, 1 hour lunch, 2x 15 minutes break.
duration: 16 months
start: 20 May 2020
Southport
Intermediate(level 2)
Customer service practitioner Level 2 (GCSE) (apprenticeship standard)
2 positions available
6 May 2020 (application closing date)
All Sorted Financial Planning Limited are looking to recruit aCustomer Service Apprentice (based within Insurance Sales) Adviser based in Southport.

Responsibilities

Working in a team of 18, you will be undertaking your Customer Service Adviser in Insurance and working within the insurance sales team. 

Your duties will include:

  • You will be qualifying leads for various insurance types, such as life and home insurance, with a view to moving to sales
  • You will be dealing with customer enquiries and complaints
  • Arranging call backs and managing diaries
  • Gaining basic knowledge of insurance 
  • You will be learning basic word processing and excel 

As well as the apprenticeship wage you will also earn regular bonus.

Future Prospects

To continue onto full time employment.

Skills Required

  • Excellent customer service and communication skills
  • Numerate and literate

Qualities Required

  • Keen and willing to learn
  • Punctual and reliable
  • Numerate and literate
  • Excellent customer service and communication skills
  • Polite and pleasant telephone manner
  • Smart appearance

Qualifications Required

No formal qualifications required.

Training Provided

Intermediate level 2 Apprenticeship in Customer Service, including NVQ and functional skills maths and English. Work based learning.

Apply now