Customer Service Apprentice - Intermediate (Level 2)

Cox Automotive UK Limited (Employer)

Remit (Training Provider)

Annual wage £14,500.00
40.0 hours per week 40 hrs pw Monday - Friday Rota basis 8am - 6pm
13 months (duration)
28 May 2022(start date)
Customer service practitioner (apprenticeship standard)
27 May 2022 (application closing date)
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Job Description

Very Exciting opportunity, if you are wanting to advance your customer service skills alongside getting a Qualification with a big national automotive company then this is for you if you live in Wimbledon SW17 0HB.

Responsibilities

What will the apprentice be doing?

Remit is recruiting for this role on behalf of Manheim Vehicle Solutions, you will be responsible for providing support services to the Auction Centre on both sale and non-sale days. Responsible for: • dealing with general enquiries in a timely manner. • supporting the Auctioneer and rostrum set up on a sale day. • Ensure tapes are available and set up to record a sale • supporting simulcast during the sale, • responding to Police Notices, Parking Fines, updating the DVLA as appropriate • support with catalogue production.

What training will the apprentice take and what qualification will the apprentice get at the end?

As a customer service apprentice, you will receive mentoring in the workplace and training from Remit Group to help develop your skills and achieve your Level 2 On successful completion, you will receive: • Level 1 / Level 2 Functional Skills in English & Maths (if required) • Level 2 in Customer Service

What is the expected career progression after this apprenticeship?

Full-Time role with possible progression on completion of Apprenticeship

Reality Check

Can you commit to the hours Can you manage on the wage

Skills Required

Attention to detail, Communication skills, Customer care skills, Organisation skills, Team working

Qualifications Required

GCSE or equivalent English (Grade 9-3 A*-D) Desired
GCSE or equivalent Maths (Grade 9-3 A*-D) Desired
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