Our client XEPOS are innovators in the EPOS market, as a well established provider for over 10,000 businesses with more coming each day. Due to the businesses continuous growth and expansion, they are now actively looking for an individual to join them as a Customer Service Apprentice.
Roles & Responsibilities:
- Making outbound calls
- Sending emails
- Following up on potential customers
- Day to day administration
- Support of the staff within the department
The business is continually growing so there is plenty of opportunity for future progression.
Potential to earn extra income through a generous commission structure.
Apprentices are paid for their normal working hours and training that's part of their apprenticeship (usually one day per week). For more information please visit: https://www.gov.uk/national-minimum-wage-rates
- Organised and punctual
- Good attention to detail
- Articulate with written communication skills
- Team player
- Ambitious and motivated
- Confident and sociable
5 GCSE's or equivalent at A*-C/9-4 including maths and English.
The qualification is aimed at individuals more advanced in their interpersonal skills and with experience of working with customers.
The Customer Service Specialist Level 3 qualification will include Function Skills at Level 2 unless exemptions apply.
Completion will lead to eligibility to join the Institute of Customer Service as an Individual membership at Professional Level.