Enviromental Concern

Customer Service Apprentice - Intermediate (Level 2)

Enviromental Concern (Employer)

The Nvq Training Centre Limited (Training Provider)

Weekly wage £172.00
40.0 hours per week 8:00a.m to 4:30 p.m, Mon-Fri
12 months (duration)
19 July 2021(start date)
Customer service practitioner (apprenticeship standard)
16 July 2021 (application closing date)
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Job Description

This is a great opportunity to learn and develop new skills and experience whilst working in this busy office environment.

Responsibilities

You will be responsible for:

  • Answering the telephones
  • Assisting customers with enquiries
  • Data entry
  • Assisting with pricing / quotations
  • Complaints / feedback handling
  • General office support duties such as photocopying, scanning, filing

Future Prospects

This apprenticeship will lead to long term career opportunity on successful completion.

Reality Check

Have you checked the location, hours and pay rate for suitability?

Skills Required

  • Must have excellent communication skills
  • Must be IT literate
  • Strong organisation skills

Qualities Required

  • Must have a real willingness to learn and develop new skills
  • Must be trustworthy and reliable
  • Must have excellent timekeeping

Qualifications Required

Must have maths & English GCSE's or equivalent (Grade C/4 or above)

Training Provided

Teaching and learning the skills, knowledge and behaviours within Customer Services
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