Bohsa Ltd

Customer Service Apprentice - Intermediate (Level 2)

Bohsa Ltd (Employer)

Pm Training (Training Provider)

Weekly wage £155.63
37.5 hours per week Monday - Friday, shifts to be confirmed
12 months (duration)
15 February 2021(start date)
Customer service practitioner (apprenticeship standard)
31 January 2021 (application closing date)
Register interest

Job Description

If you want to progress your career within business administration and customer service, this position with BOHSA could be a great start to your career.

Responsibilities

Duties will include:

  • Demonstrate personal pride and respect for candidates and clients
  • Deliver customer excellence and professional communications
  • Assisting the team with the daily administration of the office
  • Scanning and filling documents
  • Formatting data and content for all consultants and trainers
  • The first point of contact for candidates and clients
  • Answering the phone
  • Transferring calls/ taking messages
  • Keeping all company records up to date and organised
  • Use of their in-house system daily

Future Prospects

  • Customer Service

Skills Required

  • Be able to work within a team and independently
  • Be able to communicate well with people
  • Be able to work under instructions

Qualities Required

  • Well presented, confident and a good team player
  • Takes responsibility and accountability
  • Demonstrates a “can do” attitude including suggesting solutions, participating, trusting and encouraging others and achieving expectations
  • Is adaptable to change/embraces and welcomes change
  • Acts with pace and urgency being energetic, enthusiastic and decisive
  • Communicates effectively

Qualifications Required

  • Maths and English GCSE’s (9-4) A*-C or equivalent

Training Provided

  • Customer Service Practitioner Level 2 Apprenticeship Standard
Register interest

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