If you want to progress your career within business administration and customer service, this position with BOHSA could be a great start to your career.
Responsibilities
Duties will include:
- Demonstrate personal pride and respect for candidates and clients
- Deliver customer excellence and professional communications
- Assisting the team with the daily administration of the office
- Scanning and filling documents
- Formatting data and content for all consultants and trainers
- The first point of contact for candidates and clients
- Answering the phone
- Transferring calls/ taking messages
- Keeping all company records up to date and organised
- Use of their in-house system daily
Future Prospects
- Customer Service
Skills Required
- Be able to work within a team and independently
- Be able to communicate well with people
- Be able to work under instructions
Qualities Required
- Well presented, confident and a good team player
- Takes responsibility and accountability
- Demonstrates a “can do” attitude including suggesting solutions, participating, trusting and encouraging others and achieving expectations
- Is adaptable to change/embraces and welcomes change
- Acts with pace and urgency being energetic, enthusiastic and decisive
- Communicates effectively
Qualifications Required
- Maths and English GCSE’s (9-4) A*-C or equivalent
Training Provided
- Customer Service Practitioner Level 2 Apprenticeship Standard
