Customer Service Apprentice - Intermediate (Level 2)

Jewson Limited (Employer)

Lifetime Training Group (Training Provider)

Annual wage £9,464.00 to £18,137.60
40.0 hours per week Monday - Friday 07.30am - 5pm With every other Saturday included
1 year (duration)
21 November 2020(start date)
Customer service practitioner (apprenticeship standard)
31 October 2020 (application closing date)
Register interest

Job Description

Are you looking to launch your career with an award winning, globally recognised brand? Searching for a career without boundaries, where you can work for a company that encourages you to reach your full potential? Then we may just have the opportunity for you!

Responsibilities

What will the apprentice be doing?

In the role as a Customer Service Apprentice with Jewson, you will:

Demonstrate a professional approach at all times, and flexibility to work
Work closely with the branch team to ensure our customers get the very best service
Contribute to the effective running of the counter and warehouse, satisfying customer orders by picking goods and carrying out other general warehouse duties.
Deal with customer enquiries over the counter and phone.
Build strong relationships with customers

 

 

What training will the apprentice take and what qualification will the apprentice get at the end?

Level 2 in Customer Service at a practitioner level

What is the expected career progression after this apprenticeship?

For the right candidate, a solid work performance and successful completion of the Apprenticeship could lead to a permanent position within Jewson and further career development.

This is a 12 month fixed term contract initially, but we hope to offer a permanent position after a year, so this would suit someone who is looking to take their first steps in building a career with us

Skills Required

Communication skills, Attention to detail, Customer care skills, Team working, Patience

Qualifications Required

GCSE or equivalent English (Grade 9 - 4) Desired
GCSE or equivalent Maths (Grade 9 - 4) Desired
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