Customer Service Apprentice - Intermediate (Level 2)



Training Provider:

Alliance Learning

Weekly wage £124.50
30.0 hours per week Monday - Friday, hours TBC
duration: 18 months
start: 27 July 2020
Intermediate (Level 2)
Customer service practitioner (apprenticeship standard)
17 July 2020 (application closing date)
Founded in 2010, we have a passion to create the perfect frozen yogurt and deliver customer service to people in Manchester and Bolton. We are now looking for someone to join our team to continue the high-quality service to our customers and join our fun team.


Duties here will include:

  • Serving customers
  • Cash handling
  • Ensuring stock control
  • Replenish supplies
  • Using our till systems
  • Follow food hygiene and health and safety
  • Ensure clean environment at all times

Future Prospects

  • Full time role and progression for the right candidate

Reality Check

  • Please be aware you will be working in the company and may also be required to attend Alliance Learning for the day release training
  • Apprentices are paid for their normal working hours and training that's part of their apprenticeship (usually one day per week). For more information please visit: The Apprenticeship National Minimum Wage guide (ANMW):

Skills Required

  • As this is a face to face role you must have a passion for being around people to provide high customer service

Qualities Required

  • Energetic
  • Friendly person who is reliable
  • Punctual and hard working

Qualifications Required

  • Good level of maths and English, no specific grades required

Training Provided

  • The successful applicant will be working towards an Intermediate Customer Service Practitioner
  • This will include NVQ Level 2, Technical Certificate and Functional Skills.
Register interest