Customer Service Apprentice - Intermediate (Level 2)



Training Provider:

Damar Training

Weekly wage £326.63
37.5 hours per week Monday to Friday 37.5 Hours Per Week Working week: Monday to Thursday from 9:00am to 6:00pm and Friday 9:00am to 3:00pm
duration: 12 months
start: 27 April 2020
Intermediate (Level 2)
Customer service practitioner (apprenticeship standard)
17 April 2020 (application closing date)
We are currently looking for outgoing highly motivated individuals to join our team. You will be responding to 100 online LIVE enquiries from people who are interested in solar energy for their homes.


Duties Involved:

  • Responding quickly to online lead enquiries
  • Promoting our services in a positive way
  • Advising clients on the benefits of our products and services
  • Creating accurate documentation for our clients and our partners
  • Adhering to all regulatory compliance obligations


Future Prospects

To be discussed at interview stage

Reality Check

  • Working in a busy but relaxed, fun and friendly modern office
  • Handforth Town Centre located close to transport links.
  • Dress down Friday
  • Monthly free team lunches.
  • Social events throughout the year
  • Extra day holiday for each year of service (Maximum 33 including public holidays)
  • Incentive scheme
  • Free eye tests
  • Free tea/coffee
  • Pension contribution scheme
  • Early finish Friday

Skills Required

  • Excellent communication skills
  • Confident on the phone
  • Ability to work under their own initiative as well as being a team player
  • Excellent organisational skills
  • High attention to detail
  • Somebody who enjoys talking to people and wants to achieve the best
  • Competent in the use of computers & Microsoft Office programs





Qualities Required

You will need to possess good listening skills, a pleasant phone manner and the ability to work to stretching targets in a high pressure team environment.

Qualifications Required

5 x GCSEs maths and English Grade 9-4 (A-C) or the equivalent.

Training Provided

Customer service practitioner standard (Level 2)

  • Level 2 Functional Skills in English and maths (if required)

Register interest