Customer Service Apprentice
SAFETY SERVICES DIRECT LIMITED
THE NVQ TRAINING CENTRE LIMITED
An organised person who is comfortable multi-tasking. Applicants should be well organised, friendly and helpful, flexible and be able to prioritise work load, someone who is self-motivated, and the ability to communicate well at all levels.
- To be the first point of contact for clients
- Overall responsibility is to ensure that appointments are arranged for consultants to visit
- Answering the telephones
- Assisting with customer enquiries
- Administration support
- To work closely under the instruction of the office manager
Outstanding prospects for a genuine career, if the candidate works hard and proves to be an asset to the company there is every possibility to progress to a full time position.
Apprentices are paid for their normal working hours and training that's part of their apprenticeship (usually one day per week), For more information please visit: https://www.gov.uk/national-minimum-wage-rates
- Creative thinking skills
- Team working skills
- Self management skills
- Effective participation skills
Must be punctual and have an outgoing personality. Willing to learn, well presented, hard working, good time keeping. Capable of Independent Enquiry and Reflective Learning.
Maths and English at GCSE, Functional Skills or equivalent qualifications.
Level 2 Customer Service Practitioner standard.
Teaching and learning the skills, knowledge and behaviours within Customer Services.
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This page contains public sector information licensed under the Open Government Licence v3.0. The information provider is the Education and Skills Funding Agency.