Customer Service and Business Apprentice



Training Provider:


Weekly wage £146.25
37.5 hours per week Monday to Friday shifts TBC
duration: 18 months
start: 8 January 2020
Advanced(level 3)
Business Administrator Level 3 (A level) (apprenticeship standard)
6 January 2020 (application closing date)
An excellent new position has arisen for a keen Customer Service and Business Admin Apprentice for a company based in Havant.If you have a strong interest in IT and this sounds like the role for you then APPLY NOW!


This role is perfect for someone who is passionate about a
career in customer services. They would be at the centre of and eventually entirely manage the customer service department for the business which is a great opportunity as we’re one of the biggest web design agencies in the UK.

The role would give someone a chance to easily move into customer service supervision, account management, client escalations, etc after 15 months of training.

This opportunity will ideally suit a keen and dedicated person looking to gain valuable work experience in a rapidly growing and successful web design company.

Skills you will gain:

  • Customer Services
  • Web Coding (HTML & CSS)
  • Digital marketing (SEO & Google Tools)

Duties will include;

  • You will be responsible for updating client websites;
    adding text, images, and files to help construct the finished product.
  • Providing customer service support to clients
  • Responding to emails and answering the phone
  • Assist colleagues around the office with basic administration tasks
  • Provide customer feedback and assist with queries

You will receive full training and guidance on how to perform your roles and you will gain invaluable experience in a wide range of business and web design skills.

Your working week will be:

Monday - Friday 8:45 am - 5:30 pm with a 45-minute unpaid lunch break.

Future Prospects

Full-time employment is a potential, considering 80% of our team is ex apprentices.

Skills Required

  • Excellent spelling and grammar
  • Good knowledge of the web
  • IT Literate

Qualities Required

  • Confident
  • Hardworking
  • Eager to learn
  • Enthusiastic
  • Team player
  • Career driven

Qualifications Required

The candidate must have GCSE in maths and English (A-C/9--4) or equivalent

Training Provided

Business Administrator level 3 standard 

  • A skills-based qualification in Business & Administration
  • A knowledge-based qualification in Business & Administration
  • A behavior-based qualification in Business & Administration
  • City & Guilds Business Diploma Level 3
  • Functional Skills English (unless exempt)
  • Functional Skills Maths (unless exempt)

Apply now