Zest Protect Limited

Customer Sales Apprentice - Intermediate (Level 2)

Zest Protect Limited (Employer)

Babington Business College Limited (Training Provider)

Annual wage £10,000.00 to £12,000.00
37.5 hours per week Monday - Friday between 9am to 5pm
15 months (duration)
11 November 2021(start date)
Customer service practitioner (apprenticeship standard)
4 November 2021 (application closing date)
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Job Description

We are seeking a Customer Sales Apprentice to join our Sales team. No experience required, just a positive attitude, excellent communication skills and a willingness to learn


Main responsibilities:

  • Communicate effectively over the phone with a focus group to carry out market research surveys.
  • Build rapport with your customers to develop relationships.
  • Align the features and benefits of our products and services to meet your customer’s needs.
  • Promote our brand values and USPs.
  • Resolve customer service issues.
  • Ensure calls are  conducted professionally & efficiently, as a main representative of zest.
  • Undertake any necessary administration tasks.
  • Adhere to call compliance and FCA guidelines.
  • Act as an ambassador for the company and department, championing Zest values.

Future Prospects

  • Possibility for full-time role on completion

Reality Check

Benefits package:

  • Salary £10,000 per annum, rising to £12,000 after successful probation
  • Professionally accredited qualification – Customer Service Practitioner Level 2 – 15 month course
  • Fully supported apprenticeship training program with dedicated coach
  • 20 days holiday per annum plus bank holidays
  • A full staff social calendar, modern offices and great recreation facilities

Skills Required

  • Good communication skills
  • Proactive with the ability to take initiative
  • Ability to use Microsoft Office packages, including Excel, Word and PowerPoint

Qualities Required

  • Keen and interested
  • Willingness to earn
  • Good timekeeping
  • Team player
  • Demonstrate curiosity and a growth mindset with a willingness to learn

Qualifications Required

  • 5 GCSEs grades at A*-C/9-4 or equivalent level (including English Language and maths)

Training Provided

  • Level 2 Customer Service Practitioner


Register interest