Boeing UK Training and Flight Services Limited

Customer Administration Apprentice - Advanced (Level 3)

Boeing UK Training and Flight Services Limited (Employer)

Chichester College Group (Training Provider)

Annual wage £15,000.00
37.5 hours per week Monday to Friday, Shift between 8am-4:00pm, 8:30am-4:30pm or 9:00am-5:00pm
24 months (duration)
19 September 2022(start date)
Business administrator (apprenticeship standard)
2 September 2022 (application closing date)
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Job Description

At Boeing, we innovate and collaborate to make the world a better place. From the seabed to outer space, you can contribute to work that matters with a company where diversity, equity and inclusion are shared values. With great opportunity for professional growth. Find your future with us.

Responsibilities

What will the apprentice be doing?

Customer Liaison: Confident call handling, if necessary, route calls to appropriate department and/or handle enquiries. Meet and greet centre visitors.


General Admin: - Book hotels and transportation for customers and employees, and reconcile statements of related expenditure. 

Support with travel and expense systems. Managing post, couriers and deliveries. Support the business with stationery and Boeing Store orders.

-Facilities: Overall readiness of campus to welcome customers and visitors.

What training will the apprentice take and what qualification will the apprentice get at the end?

To provide first class front of house service and administration for all customers (external and internal) at the Training Campus. 
Work Environment: Fast-paced, general office and front desk environment. 
End Qualification:  Level 3 Business Administration.

What is the expected career progression after this apprenticeship?

Further experience and opportunities with the Boeing Company, on successful completion of the programme further training and qualifications offered.

Skills Required

Communication skills, IT skills, Attention to detail, Organisation skills, Customer care skills, Problem solving skills, Administrative skills, Analytical skills, Logical, Team working, Initiative, Patience

Qualifications Required

GCSE or equivalent English, Math's, ICT and two additional subjects (Grade C/4 or BTEC Level 2 Pass) Essential
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