What will the apprentice be doing?
Working as a Credit Controller within the Accounts team, duties will be varied but over time will include:
- Taking a proactive role in collecting outstanding debt from a range of customers
- Answering incoming telephone calls or emails
- Resolving customer queries
- Processing payments
- Reconciling accounts
- Opening new accounts
- Sales ledger and general administration
What training will the apprentice take and what qualification will the apprentice get at the end?
Accounts or Finance Assistant Level 2
What is the expected career progression after this apprenticeship?Opportunity to complete higher level apprenticeships or other accounting related qualifications, to progress into an Assistant/Trainee Accountant role.
Reality CheckThis is an office based role, with lengthy periods working on a computer. The post holder will also be required to take/make regular telephone calls to external customers and other internal departments.
Skills RequiredCommunication skills, Attention to detail, Organisation skills, Team working
Qualifications RequiredGCSE or equivalent Maths (Grade 4-9) Essential
GCSE or equivalent English (Grade 4-9) Essential