CPQ Business Analyst - Digital Technology Solutions Degree Apprenticeship - Degree (Level 6)

Jeld-Wen UK Limited (Employer)

QA Apprenticeships (Training Provider)

Annual wage £26,000.00
37.5 hours per week TBC upon interview.
48 months (duration)
22 November 2021(start date)
Digital (route)
10 November 2021 (application closing date)
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Job Description

We seek a CPQ Business Analyst to help shape and inform IT projects and programmes supporting the continued improvements of IT systems across Europe. The apprentice will work closely with cross-functional teams, consultants, and business process transformation experts, working collaboratively with diverse European and regional business leaders.


This role will require you to gain a broad understanding of the business, working across multiple functions and the wider organization to support the effective development of our CPQ capabilities in line with the business’ Ease of Doing Business strategy to drive growth and customer intimacy. 

Reports to: 

Sales & Marketing Solutions Manager, Europe. 


Home Based/Solihull Office. 

 Essential duties and responsibilities: [include but are not limited to the following:]

  • Lead demand management forums, including discovery interviews & identification of process and technology requirements for a European CPQ.
  • Perform project management activities
  • As-Is /To-Be process mapping and gap analysis aligned with the programme strategic objectives
  • Requirements elicitation for developing a European system.
  • Support Process Owners and SMEs throughout the deployment lifecycle and influence/guide business leaders to achieve objectives.
  • Play a key role in supporting European wide Business Process Change Management (BPCM).
  • Global Alignment on strategic initiatives and IT governance
  • Act as an interface between stakeholders and Project Management office
  • Ensure all demand is captured and planned to inform budgets, planning etc. 

Ability to Champion Jeld -Wen Values: 

  • Build Businesses ethically and safely
  • Inspire customers through innovations
  • Deliver on our promises
  • Improve every day 

Future Prospects

92% of QA Apprentices secure permanent employment after finishing their apprenticeship. Additionally there may be opportunities to undertake further apprenticeship training as many of our programs offer on-going development tracks.

Reality Check

Important Information:

QA’s apprenticeships are funded by the Education & Skills Funding Agency (ESFA), an executive agency of the Department for Education.

To be eligible for a Government funded apprenticeship you must have lived in the UK or European Economic Area (EEA) for the last 3 consecutive years.

Skills Required

Experience & Background: 

  • Entry-level experience in an IT business facing role, operations, and supply chain focus (we welcome graduates to apply for this role)
  • Experience in Global/European IT implementations
  • Experience with CPQ products
  • Strong communication skills at all levels and across all disciplines
  • Analysis, problem solving/resolution and change management skills
  • Strategic thinking
  • Self-starting and self-motivating
  • Customer-facing, action-oriented and committed to always delivering on promises
  • Strong business acumen and understanding of complex global businesses and the challenges this brings
  • Flexible and adaptable as well as possess the ability to manage ambiguity
  • Calm and considered when working in a fast-paced, pressurised environment
  • Team player, open and honest 

Qualities Required

Competencies essential for success in the role: 

  • Action orientated – Not fearful of acting seizes more opportunities than others
  • Functional/Technical skills – Has the functional and technical knowledge and skills to the job at a high level
  • Managing & measuring work – Clearly assigns responsibility for task and decisions, monitors process, progress, and results
  • Political savvy – Can manoeuvre through complex political situations effectively and quietly; is sensitive to how people and organizations work 


  • Written and spoken fluency in English required. 
  • Fluency or knowledge in another European language advantageous. 

Qualifications Required

Entry requirements: 

  • Honours degree (2:2 or above) in an appropriate Computing, Technology or Engineering discipline
  • In order to attempt the EPA apprentices must have achieved GCSE Maths and English at Grade C – you may still enter the programme but will need to evidence Level 2 Maths and English qualification before starting the gateway and EPA

Non-standard entry: 

Relevant qualifications and/or work experience will be taken into consideration where the applicant has the judged potential to benefit from the programme. Requests will be considered on an individual basis where appropriate.

Informal Interviews: 

Informal interviews will be held where:

  • The suitability of a candidate is in doubt and further evidence is sought.
  • The candidate presents an unusual set of qualifications taken or pending, and an appropriate conditional offer needs to be determined.
  • Candidates may need advice on the appropriateness of the programme.
  • Applicants invited for an informal interview will always be informed of its purpose.

End Point Assessment: 

You must be able to evidence level 2 English and Maths before you start your End Point Assessment. You may still be begin the programme without these but must obtain the qualifications in order to begin the EPA. 

Training Provided

Our Digital and Technology Solutions Professional Degree Apprenticeship blends online learning, face-to-face workshops and on-the-job experience to transform your people into highly skilled tech professionals.  
The programme has been designed in partnership with the Tech Partnership and the University of Roehampton.  

The units in our degree apprenticeship equip your employee with the advanced technical skills they need for their role. 
Each unit develops the core set of skills they must be able to do well to be competent in their role. This is mastery. 

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