Huk Tuk Limited

Courier / Customer Service Apprentice - Advanced (Level 3)

Huk Tuk Limited (Employer)

Sccu Ltd (Training Provider)

Weekly wage £150.50
35.0 hours per week Monday - Friday Shifts TBC
15 months (duration)
23 April 2021(start date)
Customer Service Specialist (apprenticeship standard)
5 positions available
22 April 2021 (application closing date)
Register interest

Job Description

We are looking for reliable Bike riders to safely pick up and drop off passengers, cargo & food deliveries to specified City centre locations following the Hail App instructions.

Responsibilities

Job Responsibilities:

  • Picking up and dropping off passengers
  • Picking up and delivering various packages to specified properties within the last mile (City Centre).
  • Being able to understand App based technology (Full training given)
  • Carefully planning travel routes to ensure our guests get to their destinations on time.
  • Obtaining online receipts “signatures” upon completion of cargo delivery.(training given)
  • Maintaining accurate records (training given)
  • Communicate regularly with our Admin team providing updates and receiving instructions for bespoke pick-ups / drop off.

Due to the nature of our business, successful applicants will need to undertake the required measures to obtain a Private Hire Licence issued by Coventry City Council. We will help you with this process.

Anyone with a valid Private hire Taxi Licence – We would love to hear from you!

Future Prospects

There may be a permanent role available to you upon completion of your apprenticeship.

Skills Required

  • Keen Cyclist – Good Stamina and overall fitness
  • Good knowledge of road safety regulations
  • The ability to work well under pressure
  • The ability to use GPS devices
  • Strong problem-solving skills
  • Excellent organisation and time management skills.
  • Effective communication Skills
  • Reliable and punctual

Qualities Required

You must be physically fit and be able to adapt to challenging circumstances, be knowledgeable of road safety regulations as well as demonstrating exceptional customer service to our customers.

Qualifications Required

  • Valid private hire Licence – We will support the right applicant with this process.

Training Provided

  • Level 3 Customer Service (15 months)
  • Functional Skills in maths and English (if required)
  • Impact Training

(This will be bespoke onsite tutoring and a blended learning approach will be taken.)

Register interest

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