Corporate IT Engineer Apprentice - Advanced (Level 3)

Cloudpay Technology Limited (Employer)

QA Apprenticeships (Training Provider)

Annual wage £15,000.00
37.5 hours per week 8:30am - 5pm / 9:00am - 5:30pm (core working hours 10:00am-4:00pm) - one hour's lunch break each day.
15 months (duration)
8 November 2021(start date)
Information communications technician (apprenticeship standard)
5 November 2021 (application closing date)
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Job Description

You will have the opportunity to gain valuable skills, knowledge and experience as you complete an IT systems and networking - Azure Cloud Support Specialist - Level 3 Apprenticeship.


Main role / Responsibilities [will include but not be limited to]:

  • Provide 1st and 2nd line support to local and remote users
  • Troubleshoot and resolve incidents
  • Build and configure Laptops
  • Manage peripheral (printers, phones, Audio-visual equipment) issues
  • Audit responsibilities as directed by InfoSec management.
  • Project work as directed by the Head of IT
  • Liaise with external suppliers for hardware purchases
  • Manage user security as directed by InfoSec management

Future Prospects

As a member of the team, the longer-term prospects include leading the support for users issues, managing and running projects to deliver migrations and upgrades of key business systems.

Reality Check

Company perks:

Benefits available from day 1:

  • Pension scheme
  • Remote working allowance
  • Life Assurance
  • Birthday leave
  • Volunteering leave
  • Eye tests & glasses

Benefits available following probation period:

  • Private medical insurance
  • Calm app – available after probation

Important Information:

QA’s apprenticeships are funded by the Education & Skills Funding Agency (ESFA), an executive agency of the Department for Education.

To be eligible for a Government funded apprenticeship you must have lived in the UK or European Economic Area (EEA) for the last 3 consecutive years.

Skills Required

  • Problem solving skills - essential
  • Communications skills
  • Customer service skills

Qualities Required

  • Team player
  • Ability to think about how any change could impact other things.

Qualifications Required

Entry requirements:

You need to have 5 GCSE’s:

  • Maths and English (or equivalents) at grades D or above
  • 3x GCSE’s grade A-C in any other subject

You must not already have a qualification in a similar subject at the same level, or higher level than this apprenticeship.

If you hold international equivalents of the above qualifications, at the time of your application you must be able to provide an official document that states how your international qualifications compare to the UK qualifications. 

Find out more here:

Training Provided

  • Level 3 Infrastructure Technician Apprenticeship Standard
  • Functional Skills in maths and English if required

Approximately 11% of training takes place in the QA learning centre classroom. 9% is done in the workplace, through online training, face-to-face meetings with your QA Technical Skills Coach, or developing your portfolio. The remaining time will be spent on your workplace activity.

Register interest