Safran Helicopter Engines UK Limited

Commercial Apprentice - Advanced (Level 3)

Safran Helicopter Engines UK Limited (Employer)

Peta Limited (Training Provider)

Annual wage £15,000.00
37.0 hours per week Monday - Thursday 08:30-16:30, Friday 08:30-16:00 (with 30 minutes for lunch)
15 months (duration)
7 June 2021(start date)
Business Administrator (apprenticeship standard)
28 May 2021 (application closing date)
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Job Description

Working within an engineering/manufacturing organisation, you will provide support to the Front Office and Customer Support Representative team to offer a full generalist administrative service. Upon successful completion of the Business Administration Level 3 there is the opportunity for secure employment for the right candidate.


The purpose of the Commercial Apprentice role is to efficiently and responsively with a professional manner carry out various administration tasks, work on team KPIs and projects within the Front Office to support the Customer Support Representative team to ensure on time delivery and customer service is maintained. Essential duties and responsibilities:

  • Initiate and work on continuous improvement projects
  • Review procedures when required
  • Monitor KPIS, spares, Core return lead times, Overdues
  • Resolve administrative problems, continuously identify process improvement opportunities
  • Update TINA intranet page
  • Sales order processing and raising quotations in line with the commercial policy
  • Update IT systems OPX2, PAARIS and SAP
  • Completion of weekly reports
  • Track core returns
  • Internal and external reporting, Analyse & present business data
  • Maintain customer on time delivery, co-ordinate spares reporting on a daily basis
  • Maintain pricing data
  • Daily overdues reporting and attend monthly meetings
  • Manage personal & professional development and attend training reviews with team leader
  • Develop working relationships with internal Safran stakeholders in UK and other global sites
  • Communicate in a business environment and participate in weekly meetings with other departments 

Future Prospects

  • Upon successful completion of the Business Administration Level 3 there is the opportunity for secure employment for the right candidate.

Reality Check

Safran has a range of benefits which include:

  • Secure car parking
  • Annual Leave allowance
  • Very supportive working environment
  • On site Costa and restaurant

Skills Required

  • A genuine interest in customer service
  • Excellent attention to detail
  • Excellent verbal and written communication
  • Excellent relationship building and communication skills
  • Computer literate with good working knowledge of Microsoft office package

Qualities Required

  • Professional
  • Discretion
  • Personal resilience 

Qualifications Required

  • English and maths GCSE’s grade A*-C / 4-9 or equivalent

Training Provided

This position is offered as an apprenticeship and you will be completing a Level 3 Business Administration qualification. You will be employed directly by the client but be support every step of the way by PETA.

The majority of your training will be completed with your employer at your place of however, throughout the duration of the apprenticeship you will be required to attend one of our PETA training centres for off the job training.

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