Nurseline Healthcare Ltd

Clinical Care Co-Ordinator Apprentice - Advanced (Level 3)

Nurseline Healthcare Ltd (Employer)

Smart Training and Recruitment Limited (Training Provider)

Annual wage £9,750.00
37.5 hours per week Monday - Friday 9am - 5pm
15 months (duration)
5 October 2022(start date)
Business administrator (apprenticeship standard)
30 September 2022 (application closing date)
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Job Description

This is an ideal role for someone who wants to develop their skills working in a vibrant and ambitious health care recruitment business. Our business is people-led which means that we put people first and that our clients benefit most when our people are inspired, empowered, engaged and motivated.

Responsibilities

What will the apprentice be doing?

Key Duties and Responsibilities:

Clinician Care Co-ordinator

• Ensuring daily tasks are completed, which can include, sending birthday messages and responding to incoming emails

• Call handling – incoming and outgoing calls to healthcare workers

• Collate feedback from the Clinician Care Navigator to present in a report for all relevant stakeholders

• Use Microsoft Excel to update spreadsheets

• Organise gifts for healthcare workers when required

• Collaborate with our healthcare workers and support with co-ordination of focus groups

• Collaborate with the entire Clinician Care team to keep policies and benefit schemes up to date

What training will the apprentice take and what qualification will the apprentice get at the end?

Level 3 Business Administrator Apprenticeship along with any relevant functional skills, if required. Our full induction and training plan.

What is the expected career progression after this apprenticeship?

Other opportunities within the organisation.

Reality Check

Busy office environment, fast-paced and good communications skills.

Skills Required

Communication skills, IT skills, Attention to detail, Organisation skills, Customer care skills, Problem solving skills, Presentation skills, Administrative skills, Number skills, Analytical skills, Logical, Team working, Creative, Initiative, Non judgemental, Patience

Qualifications Required

GCSE or equivalent Maths & English (Grade 4/C) Desired
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