A P C Technology Group Plc

Client Liaison & Administration Apprentice

Employer:

A P C Technology Group Plc

Training Provider:

KENT COUNTY COUNCIL

Weekly wage £140.00
35.0 hours per week Monday- Friday, 9.00am - 5.00pm, with an hour lunch between 12.00pm - 1.00pm (unpaid).
duration: 53 weeks
start: 9 March 2020
Rochester
Intermediate(level 2)
Business and Administration (apprenticeship standard)
27 February 2020 (application closing date)
We at APC are looking for an enthusiastic, dedicated apprentice to join our successful administration team within our offices within Rochester. It will comprise of general office duties, use of our bespoke CRM software and regular communication between our busy diverse teams.

Responsibilities

***THE EMPLOYER HAS ASKED THAT YOU DO NOT CONTACT THEM DIRECTLY. DOING SO COULD JEOPARDISE YOUR APPLICATION***

If you do not meet the criteria for this position, your application will not be considered.

Would you like to start building an incredible career within a Global Electronics Company? Working within our offices, you will have access to learn about our diverse and unique range of products.

This will be a varied role, with the prospect of  further development and employment for the right candidate.

Main duties to include: 

  • Answering the phone to customers, colleagues and suppliers
  • Contacting customers, with order updates, query resolution
  • Filing documents electronically
  • Scanning of information into correct folder
  • Generating quotations through a bespoke CRM system
  • Develop relationships with both customers and suppliers
  • Order placement for both customers and suppliers
  • Participate in team meetings and process reviews
  • Liaise with different departments and business sectors

Future Prospects

  • Potential for full time employment for the right candidate
  • There are opportunities to progress from a Level 2 to a Level 3 qualification
  • Many employers retain apprentices in full/part time positions
  • The qualifications you gain can also help you to get into higher education or other employment
  • Being an apprentice gives you the opportunity to gain a recognised qualification and developing professional skills whilst earning a salary, inside some of Kent’s best companies
  • Once the Apprenticeship has been achieved you will have the skills, abilities, and experience to update and enhance your CV, to make it attractive to potential employers

Reality Check

***THE EMPLOYER HAS ASKED THAT YOU DO NOT CONTACT THEM DIRECTLY. DOING SO COULD JEOPARDISE YOUR APPLICATION***                          

If you do not meet the criteria for this position, your application will not be considered.

Interview:

We will be interviewing candidates who meet the criteria as they apply and will recruit after a successful interview which may be before the closing date.

Reality Check:

You will be responsible for your travel expenses to and from your place of work. Therefore, you must have the means to get to your place of work on a daily basis whilst awaiting for your first wages to be paid.

Skills Required

  • Good communication skills
  • Confident telephone manner

Qualities Required

  • Outgoing
  • Friendly personality
  • Professional
  • Smart appearance 

Qualifications Required

Desirable:

  • GCSE grades 9-4 (A* to C) in maths and English or equivalent qualifications in these subjects

Will consider exceptional candidates who have: 

  • GCSE grade 3 (D) in maths and English or equivalent qualifications in these subjects

Training Provided

Business and Administration level 2 framework. 

On the job training with the employer whilst working towards the Apprenticeship Framework; consisting of the Intermediate NVQ Level, Personal Learning and Thinking Skills (PLTS) and the Employment Rights and Responsibilities (ERR) Workbook. It may be necessary for you to complete Functional Skills in maths, English and ICT - subject to previous achieved grades.

Regular work based assessments/observations carried out by Kent Training & Apprenticeships Tutor Assessor, to determine competency and meet with Awarding Body standards.

Apply now