Claims Professional Apprenticeship - Advanced (Level 3)



Training Provider:


Annual wage £16,926.00
35.0 hours per week Monday to Friday - may include shifts
duration: 18 months
start: 1 September 2020
Advanced (Level 3)
Insurance practitioner (apprenticeship standard)
4 positions available
30 April 2020 (application closing date)
You'll receive an exceptional introduction to the insurance industry on this 18-month apprenticeship by joining one of our Claims teams. We also support you in attaining the valuable CII Certificate in Insurance. Salary - £325.50 per week


What will the apprentice be doing?

With insurance claims, you never know what to expect next. It’s what makes working here so rewarding. You need your wits about you to analyse and weigh the unique facts of each case then use your skill and judgement to decide on the right course of action.  You’ll join one of our Claims teams in a busy contact centre environment.  As well as speaking to customers on the phone, your might find yourself reviewing cases, talking to third-party suppliers or supporting our anti-fraud activities.


What training will the apprentice take and what qualification will the apprentice get at the end?

We support you to attain the valuable Level 3 Certificate in Insurance (Cert CII) from the Chartered Insurance Institute with:

  • An allocated Talent Coach who will guide you through the programme
  • Dedicated study time of 3-4 hours each work at your office location
  • Masterclasses and tutor led revision sessions
  • CII study books and bespoke e-learning materials
  • Buddy and senior leader mentors

What is the expected career progression after this apprenticeship?

You will have a full time position at RSA from day 1 and we will encourage you to go further with studying and gaining higher level quaifications.

Skills Required

Communication skills, Attention to detail, Customer care skills, Problem solving skills, Team working, Initiative

Qualifications Required

GCSE or equivalent English (Grade 4) Essential
GCSE or equivalent Maths (Grade 4) Essential
A Level or equivalent Any (Grade 3 C's or Above 96 UCAS Points) Essential
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