Responsibilities
What will the apprentice be doing?
PBIC is a local charity working with migrants from Eastern Europe who have settled in Bedford, mostly Polish, Ukrainian, Bulgarian and Romanian. All services are provided free of charge and include general advice such as welfare benefits, careers advice and support to gain a job, English (ESOL) classes, support with settled status, a listening support service, volunteer support and social activities. They have a busy reception and assessment area and see approximately 3,000 people each year. The role will be based in their busy reception which will include meeting and greeting customers, booking appointments with the appropriate PBIC adviser, produce accurate records and documents including emails, letters, reports, proposals and notes of meetings, make and take payments, attend meetings, make and take telephone calls and emails, promote information on social media and organise meetings and events. Staff benefits include staff building days and meals out.What training will the apprentice take and what qualification will the apprentice get at the end?
You will gain the following qualifications: - Business Administrator Level 3 Apprenticeship - Level 2 Functional Skills in maths and English (if required). You will also study a range of topics, including: IT, record and document production, decision making, planning and organisation, project management, policies, relevant regulations, stakeholders, processes and external environment factors.What is the expected career progression after this apprenticeship?
There are a number of career development opportunities at PBIC from reception and administration to an adviser. PBIC provides careers advice and support for clients so if there are no suitable vacancies at the end of the apprenticeship period we will support the apprentice to apply for other employment.Reality Check
Candidates must carry out an initial interview with a member of the Bedford College Apprenticeship Recruitment Team. Please note this is part of the recruitment process and must be completed in order for your application to be progressed to the next stage. Only candidates who have fully completed the application will be considered. Please be aware that the closing date is subject to change without prior notice.Skills Required
Caring and kind, communication skills, FriendlyQualifications Required
GCSE or equivalent English Language (Grade 3/D) DesiredGCSE or equivalent maths (Grade 3/D) Desired