Business Support Apprentice - Contracts Coordinator - Advanced (Level 3)

Electrical Waste Recycling Group Ltd (Employer)

Lifetime Training Group (Training Provider)

Weekly wage £220.00
40.0 hours per week Monday - Friday between the hours of 8am-6pm, Shifts TBC.
15 months (duration)
6 October 2020(start date)
Business Administrator (apprenticeship standard)
29 September 2020 (application closing date)
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Job Description

Electrical Waste in Durham are currently looking for a Business Support Apprentice to join their team!


Day to day duties will include but are not limited to:

  • Ensure safe adherence to Health and Safety, Environmental and Quality Procedures at all times
  • Answering phones and connecting calls to the correct department
  • Interacting with customers via inbound & outbound communications
  • Working as a team with the Senior Contracts Coordinator to monitor customer “orders” mailbox
  • Working alongside customers and Sales team to obtain correct order information 
  • Raise sales and purchase orders on the system 
  • Contract/customer maintenance on our system
  • Communicating additional charges to customers via email and booking on additional orders 
  • - Booking on new rental contracts and managing ongoing maintenance of these correct orders numbers and pricing
  • Assisting with all sales team functions such as general admin, paperwork filing, updating service notes/queries on the system
  • - Confidently answer customer enquiries about our products, services and the company itself
  • Send prospecting or follow up emails to customers, including relevant product literature
  • Work with all departments to ensure a smooth transition from customer account set up to ongoing sales support, thus providing customers with an excellent experience 

Candidates must be willing to work in a busy office environment and deal with varying duties.

Future Prospects

On-going and support, potential to progress within the business.

Reality Check

The key dates are to be used as a guide only. Should the right candidate be found, this vacancy may close early.

Skills Required

  • Good communication skills
  • Ability to Multitask

Qualities Required

  • Passionate about developing your skills
  • A willingness and desire to learn

Qualifications Required

No qualifications needed.

Training Provided

  • Business Administrator Level 3
  • Functional Skills in Maths and English
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