Business Support Apprentice - Advanced (Level 3)

Serco (Employer)

Serco Limited (Training Provider)

Annual wage £15,000.00
37.0 hours per week 37 hours a week Monday – Friday, 09:00 – 17:00
18 months (duration)
1 August 2022(start date)
Business administrator (apprenticeship standard)
3 positions available
23 July 2022 (application closing date)
Register interest

Job Description

Looking to kickstart your career in business administration? Here at Serco, we are looking for an Business Support Apprentice to join us working within Serco Education’s School Higher Apprenticeship programmes. You’ll provide administrative and organisational support to the team as well as maintain very high standard as customer support.


What will the apprentice be doing?

The role will see you supporting communications with existing and potential students and the delivery team, such as marketing initiatives, updates to students and evaluations.

  • you will be responsible for general office and administrative support, maintain records and preparing and attending meetings.
  • Other key duties include registering apprentices on online systems, checking all forms are correctly completed, details are correct and ensuring any missing information is obtained.
  • As well as, regularly checking and recording student usage of the Learning Centre and eAssessor, as you gain more experience, your role will become more challenging and varied with more autonomy to take on tasks.

What training will the apprentice take and what qualification will the apprentice get at the end?

You are working toward a L3 Business Admin apprenticeship 

you will be completing your coursework along with the role you are working  this is an 18 month course. 

What is the expected career progression after this apprenticeship?

Serco has a strong commitment to apprentices and training. As a successful Serco apprentice, you will be provided with unparalleled support throughout the duration of your programme and beyond with endless opportunities for career progression within the business.

Skills Required

Communication skills, IT skills, Attention to detail, Organisation skills, Customer care skills, Problem solving skills, Presentation skills, Administrative skills, Number skills, Analytical skills, Logical, Team working, Creative, Initiative, Non judgemental, Patience

Qualifications Required

GCSE or equivalent English (Grade 9-4) Desired
GCSE or equivalent Maths (Grade 9-4) Desired
Register interest


About the employer

Serco has grown to become one of the world's leading service and outsourcing companies by working in partnership with its customers and staff to manage change smoothly and positively.

People who applied for this apprenticeship also applied for:

last 24 hours

This page contains public sector information licensed under the Open Government Licence v3.0. The information provider is the Education and Skills Funding Agency.