Computacenter (UK) Limited

Business Support Analyst Apprentice - Higher (Level 4)

Computacenter (UK) Limited (Employer)

Firebrand Training Limited (Training Provider)

Annual wage £14,500.00
37.5 hours per week Monday to Friday 9am to 5.30pm
18 months (duration)
4 July 2022(start date)
Business analyst (apprenticeship standard)
2 positions available
31 May 2022 (application closing date)
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Job Description

Part of the internal IT Operational Delivery Department (OD), We cover all traditional Information Technology Infrastructure Library (ITIL) disciplines. we take an holistic approach to looking after the IT systems. We pro-actively try and prevent issues from happening before they occur by trend analysis and Continual Service Improvements.

Responsibilities

What will the apprentice be doing?

We are looking for two talented and driven individuals, who are keen on building on their already existing qualifications, to join our team as a Level 4 Apprenticeship as a Business Analyst. In this role, over the 18 months, you will rotate across a variety of departments learning new skills in problem management, service desk environments, incident handling, service improvement analysis and implementation, disaster recovery and audit management. Don’t worry if these terms are new to you, our programme and associated training will give you all the knowledge you need to become a successful Business Analyst within the IT industry.

 

 

What training will the apprentice take and what qualification will the apprentice get at the end?

This really is an exciting opportunity to learn from industry professionals whilst undertaking a highly sought-after level 4 apprenticeship qualification. The successful applicants will also gain further industry recognised qualification in Project Management, Continuous Improvement, and IT Service Delivery

What is the expected career progression after this apprenticeship?

Some of the key skills you will recognise that you will gain experience in include troubleshooting, building reports, analysing data, communicating to a variety of internal teams, manage a variety of projects using industry recognised tools and methodologies, and measuring success of systems and associated services.

Reality Check

You will need to do additional training if you do not have English and Maths GCSE prior to joining the programme. If you are confident using computer software; MS Office and eager to learn and develop. You will need to gain Security Clearance so will need to have lived in the UK for 5 years and willing to go through the checks.

Skills Required

Communication skills, Attention to detail, Administrative skills, Analytical skills, Initiative

Qualifications Required

GCSE or equivalent English and Maths (Grade A-C or 9-5) Desired
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