Business Case Administrator Apprentice - 18833
Cumbria & Lancashire C R C
The Business Case Administrator has an important part to play in the administration of the functional unit.
Main role and responsibilities:
- To work with the operational team manager and admin staff to develop appropriate admin systems, practice, procedures and work instructions to support the work of the unit
- To operate a file management service, including opening, recording new files, preparing files for transfer between offices, storage, maintenance and termination
- Maintain and update contact logs, by inputting and retrieving information as required
- To manage and maintain office systems, processes and procedures in respect of case administration, including making appointments, tracking review schedule and trigger process
- Organise and attending meetings as required by the Operational team manager.
- Distribute information to the teams
- Input, maintain, update and retrieve data and statistical information providing management reports as required using computer-based systems
- Undertake general office duties, including, photocopying, filing, faxing and word processing for team members
- To contact community probation staff and manage the incoming work streams
- To promote equality and anti-discriminatory practice to all service users
- To undertake any other duties which are commensurate with the grading of the post
On successful completion of the apprenticeship, you may be offered a full-time position in the company with a new job role with more responsibilities, as well as a pay rise.
QA’s apprenticeships are funded by the Education & Skills Funding Agency (ESFA), an executive agency of the Department for Education.
To be eligible for a Government funded apprenticeship you must have lived in the UK or European Economic Area (EEA) for the last 3 consecutive years.
- An ability to prioritise own work to achieve targets
- Ability to work as part of a team, demonstrating an ability to work flexibly to complete workloads
- Organisational skills in order to arrange meetings, book appointments and maintain diaries
- Ability to input/maintain and retrieve information in a timely manner
- Willingness to work flexibly to meet the demands of the service
- Committed to the aims and objectives of the service
- NVQ level II in Administration or equivalent
- Word processing qualification
Approximately 3% of training takes place in the QA learning centre classroom. 17% is done in the workplace, through workplace units, face-to-face meetings with your QA Assessor, or developing your portfolio. The remaining time will be spent on your workplace activity.
- Business Administrator Level 3 Apprenticeship Standard
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This page contains public sector information licensed under the Open Government Licence v3.0. The information provider is the Education and Skills Funding Agency.