Cowan Recovery Limited

Business Apprentice - Intermediate (Level 2)

Cowan Recovery Limited (Employer)

Milton Keynes College (Training Provider)

Annual wage £12,168.00
40.0 hours per week Mon-Fri - Days: 5 days (1 day College) 08.30 to 17.00pm
15 months (duration)
10 October 2022(start date)
Customer service practitioner (apprenticeship standard)
30 September 2022 (application closing date)
Register interest

Job Description

If you are organised, like to work with people and enjoy a fast paced environment, then CMG Rescue Cowan Recovery, may have the role for you!

Responsibilities

What will the apprentice be doing?

The role will work directly with logistical and operational teams to ensure recovery solutions are delivered above and beyond customers' expectations.

Taking incoming communications across email, telephone, and other mediums from the CMG Recovery Fleet, Account customers and the local police forces, you’ll ensure that we always respond accordingly and in the appropriate manner.

You’ll develop effective response plans from the correct operating procedures, deploy roadside resources and follow up with all parties involved to ensure the required activity has been undertaken, contributing to the achievement of required performance targets.

What skills we are looking for:

  • Effective and clear communication 
  • A collaborative team player
  • The ability to demonstrate strategic quick thinking, good attitude, and professionalism

We reserve the right to close this advertisement early if we receive a high volume of suitable applications. 

What training will the apprentice take and what qualification will the apprentice get at the end?

Training with Milton Keynes College

Ongoing training, support and development with the employer

 

What is the expected career progression after this apprenticeship?

The successful candidates have the opportunity to progress within the business.

Skills Required

Communication skills, Customer care skills, Administrative skills, Team working

Qualifications Required

GCSE or equivalent Maths & English (Grade 4) Essential
Register interest

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