What will the apprentice be doing?
The role will work directly with logistical and operational teams to ensure recovery solutions are delivered above and beyond customers' expectations.
Taking incoming communications across email, telephone, and other mediums from the CMG Recovery Fleet, Account customers and the local police forces, you’ll ensure that we always respond accordingly and in the appropriate manner.
You’ll develop effective response plans from the correct operating procedures, deploy roadside resources and follow up with all parties involved to ensure the required activity has been undertaken, contributing to the achievement of required performance targets.
What skills we are looking for:
- Effective and clear communication
- A collaborative team player
- The ability to demonstrate strategic quick thinking, good attitude, and professionalism
We reserve the right to close this advertisement early if we receive a high volume of suitable applications.
What training will the apprentice take and what qualification will the apprentice get at the end?
Training with Milton Keynes College
Ongoing training, support and development with the employer
What is the expected career progression after this apprenticeship?
The successful candidates have the opportunity to progress within the business.
Skills RequiredCommunication skills, Customer care skills, Administrative skills, Team working
Qualifications RequiredGCSE or equivalent Maths & English (Grade 4) Essential