What will the apprentice be doing?
Acting as the first point of contact for clients and temporary workers both over the telephone, via email and face to face.
Process payroll accurately and to company deadlines.
Providing a full administrative support to the branch.
What training will the apprentice take and what qualification will the apprentice get at the end?
You will benefit from industry-leading training and career development with the opportunity to gain a NVQ qualification in Customer Service or Business Administration. You will do your training in our Birmingham branch and benefit from virtual training sessions from our inhouse training team throughout your working week.
What is the expected career progression after this apprenticeship?
You will typically start by studying a Level 2 Customer Service qualification, upon completion as you go on to develop new skills you will also have the opportunity to study towards a Level 3 qualification in Business Administration. Apprentices that have completed their qualification have in some cases progressed into Recruitment Resourcer or Recruitment Consultant roles.
Skills RequiredCommunication skills, IT skills, Organisation skills, Customer care skills, Team working, Initiative
Qualifications RequiredGCSE or equivalent Maths (Grade 4) Desired