Cityskyline Management Ltd

Business Administrator Apprentice - Advanced (Level 3)

Cityskyline Management Ltd (Employer)

South Thames Colleges Group (Training Provider)

Annual wage £14,000.00
37.5 hours per week Monday - Friday, 9am - 5.30pm. Shifts TBC.
12 months (duration)
4 October 2021(start date)
Business administrator (apprenticeship standard)
27 September 2021 (application closing date)
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Job Description

Working for a high- quality serviced office, your role will involve answering phones and emails, coordinating mail handling, preparing offices and meeting rooms, dealing with incoming sales enquiries, message taking and assisting the in-house clients when needed.


Based primarily at Epsom business centre, focusing on the company’s key objectives of providing high quality administration and maximisation of revenue by exceeding clients expectation. You will help ensure the business centre run efficiently in line with company policies and procedures. Working with the centre and management team to achieve personal and business goals in line with performance indicators set on a weekly basis.

Your main duties will include:

  • Responsibility for incoming calls and emails
  • Create high quality first impression to clients and visitors to the business centre clients (both internal and external)
  • Efficient and timely management of all centre activities required
  • Responsible for ensuring a consistent delivery of service at the highest quality of efficiency and professionalism at all times
  • Close working relationship with centre clients and management team
  • Responsibility for centres over all presentation to high standards at all times
  • Pro-active and effective client relationships wherever possible
  • Professional, friendly and mature business acumen at all times

Future Prospects

  • City skyline is a small company with 2 centres and 5 staff. The roles are mainly sales or operations. The serviced office sector has expanded steadily over the past 10 years however the pandemic has increased demand further to meet the need for flexibility. The sectors now offers a wide variety of career opportunities across the UK

Reality Check

  • There are many different tasks that can come up at short notice and is vital that you can prioritise your time and always be polite and professional
  • The Apprenticeship National Minimum Wage guide (ANMW):

Skills Required

  • Good communication skills 
  • Compentent with MS Office
  • Organisational skills
  • Good time management

Qualities Required

  • Excellent social skills
  • Presentable
  • Polite and friendly and reliable
  • Can work well with pressure as required

Qualifications Required

  • Ideally you will have GCSEs A*-C/9-4 maths and English or equivalent


Training Provided

  • Business Administrator Level 3 Apprenticeship Standard

The course covers a wide range of topic areas such as communication, finance, business processes, understanding the business environment etc. The topic areas are designed to help build the knowledge, skills and behaviours to achieve the end point assessment which is taken at the end of the apprenticeship through an independent assessment organisation.

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