Smallworld I.T. (UK) Ltd

Business Administration Apprentice - Advanced (Level 3)

Smallworld I.T. (UK) Ltd (Employer)

Peta Limited (Training Provider)

Annual wage £10,816.00
40.0 hours per week Monday - Friday 08:30 - 17:30.
15 months (duration)
14 November 2022(start date)
Business administrator (apprenticeship standard)
31 October 2022 (application closing date)
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Job Description

Smallworld IT are seeking a dynamic Business Administration Apprentice to join their premier IT support company. Working with companies like Microsoft and Dell, you will be forefront to the latest software, hardware, technology, protection and cyber security solutions.

Responsibilities

What will the apprentice be doing?

Smallworld IT are working with PETA to source an enthusiastic, self-motivated and organised individual to join the team as a Business Administration Apprentice. You will be creating a buzz in the business, staying ahead of others while delivering a service that is second to none. This position is ideal for someone who wants to be a part of a dynamic, resourceful and proactive team. 

The Business Administration Apprentice will be responsible for the following duties:

  • Assisting colleagues in day-to-day business
  • Answering and directing telephone calls
  • Responding to general customer enquiries
  • Logging customer requests
  • Managing the CRM System
  • Scheduling meetings and appointments
  • Managing suppliers
  • General accounting
  • Supporting with basic ICT enquiries and marketing 

What training will the apprentice take and what qualification will the apprentice get at the end?

Level 3 Business Administrator Apprenticeship Standard. You will complete a 15-month apprenticeship which includes 10 days at the PETA training centre in Cosham. You will be supported every 6 weeks with visits from your PETA Learning & Development Coach. 

What is the expected career progression after this apprenticeship?

There is the intention for a full-time role to be offered to the successful and suitable candidate upon completion of the apprenticeship. There are excellent prospects for future progression.

Reality Check

Benefits: Casual dress code. Excellent prospects for career progression. Positive and supportive working environment. The option for home working and flexible hours. Competitive rates of pay. 20 days holidays plus Bank Holidays. Free car parking on site. Joining a company with a proven track record of apprentice success. We would encourage early submissions of applications, as these will be considered on receipt and suitable candidates invited for interview. We reserve the right to withdraw the advertisement early if the vacancy is filled before the closing date.

Skills Required

Communication skills, IT skills, Organisation skills, Customer care skills, Initiative, Willing to learn new skills, Confidence, Proactive, Ability to use social media, Interest in the IT industry

Qualifications Required

GCSE or equivalent English (Grade A*-C/4-9 or level 2 equivalent) Essential
GCSE or equivalent Maths (Grade A*-C/4-9 or level 2 equivalent) Essential
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