Responsibilities
As a Business Administration Apprentice at Azzurro Law, you will:
- Handle account queries from multiple servicers
- Liaise with internal and external stakeholders via telephone and email
- Assist the team with day-to-day tasks, involving producing letters, contacting customers and reviewing accounts
- Manage multiple inboxes, ensuring that customers are responded to accordingly
- Deal with inbound and outbound post, together with processing payments
The ideal candidate will be a strong communicator, who has good attention to detail and organisation skills. If this sounds like you then we would love to hear from you!
All applications, in the first instance, will be managed by Damar Training, before shortlisted applications are sent across to the employer.
Future Prospects
- Azzurro like to promote from within, and based on competency and experience, there is the opportunity to become a Trainee Recoveries Executive
Reality Check
- Benefits include annual bonus scheme, company pension matched up to 5%, 25 days annual leave
- Damar is committed to safeguarding and promoting the welfare of our apprentices and expects our employer partners to share this commitment and to take appropriate steps to ensure that learning takes place in a safe, healthy and supportive environment
Skills Required
- Experience in a debt recovery environment would be an advantage, though not essential as on the job training will be provided
- Attention to detail and strong organisational skills are essential
- Highly motivated with strong written communication skills
- Ensure that your quality and timeliness of work is in line with our policies and procedures
- IT proficiency is required
- An ability to use your own initiative, and work independently and as part of a team
- Analytical skills
- Passion to deliver results
Qualities Required
- Outgoing
- Confident
- Enjoys problem solving
Qualifications Required
- A minimum of 5 GCSEs graded A*-C/9-4 or equivalent
Training Provided
Business Administrator Level 3 Apprenticeship Standard:
- Functional Skills Level 2 maths (if required)
- Functional Skills Level 2 English (if required)