Time for You South Ltd

Business Administration Apprentice - Advanced (Level 3)

Time for You South Ltd (Employer)

Peta Limited (Training Provider)

Annual wage £9,750.00 to £11,700.00
37.5 hours per week Monday to Friday 08:30-17:00 with 1-hour unpaid lunch break
15 months (duration)
11 October 2021(start date)
Business administrator (apprenticeship standard)
30 September 2021 (application closing date)
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Job Description

We require a highly motivated Business Administration Apprentice to help with the ever-expanding workload. The suitable candidate needs to be energetic, enthusiastic, dynamic, versatile and able to work in a pressured and driven environment, with the ability to multi-task.

Responsibilities

The main responsibility of the Business Administration Apprentice is to assist with day to day tasks within the Administration team, supporting departments including HR, Operational Support, Sales and Customer Service. Other duties will include:

  • Handling emails and phone calls in a professional manner
  • Completing administrative duties: photocopying/scanning, sorting, filing and paperwork archiving
  • Completing HR tasks including the administration of new starters, DBS applications, recruitment and uniform
  • Completing administrative tasks to support the Operations function including ordering consumables, recording customer audit information, admin for new and terminating customer sites
  • Ensuring accurate data is kept on the database
  • Taking customer complaints calls and recording relevant information on the complaints system
  • Managing enquiries from customers and staff
  • Managing upcoming projects
  • Completing data entry tasks
  • Ensuring conformance with Legislation within each department
  • Helping to manage the office facility and completing office support tasks

Future Prospects

Upon completion of the apprenticeship there will be a full-time role available at the business.

 

Reality Check

  • 20 days holidays plus Bank Holidays
  • Free car parking on site

Skills Required

The ideal Business Administration Apprentice will have a passion for providing excellent customer service. They will also be confident with speaking on the telephone and have an excellent telephone manner. It is also important that applicants have the following skills and personal qualities:

  • Good IT  skills; you need to be a MAC user as familiar with Microsoft Word, Excel and Outlook
  • Excellent organisational skills
  • Confident with numbers
  • Ability to use initiative and to be proactive
  • Excellent written and verbal communication skills
  • Excellent level of customer service skills
  • Self-motivation and confidence
  • Ability to work efficiently as part of a team
  • Be willing to learn

Qualities Required

  • Listen to employees
  • Have the ability to receive constructive feedback
  • Be committed to personal development

Qualifications Required

GCSEs in maths and English with at least a grade C / 4 are required.

Training Provided

Training to be provided: Level 3 Business Administrator Apprenticeship Standard. You will complete a 15 month apprenticeship which includes 10 days at the PETA training centre in Cosham. You will be supported every 6 weeks with visits from your PETA Learning & Development Coach.

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