Esprit Automation Ltd

Business Administration Apprentice - Advanced (Level 3)

Esprit Automation Ltd (Employer)

Damar Training (Training Provider)

Weekly wage £180.00
40.0 hours per week Monday to Friday, either 08:00 - 16:30 or 08:30 - 17:00, with a 30-minute lunch break.
18 months (duration)
23 August 2021(start date)
Business administrator (apprenticeship standard)
15 August 2021 (application closing date)
Register interest

Job Description

This is a great opportunity for you to work in a busy Accounts and Sales Administration Office doing a variety of duties to build on your existing skills and to develop new ones. You will also be working towards a Business admin Level 3 qualification.

Responsibilities

Duties will include:

  • You will be the face and voice of our company; you will provide the best possible phone experience for anyone who calls into Esprit: fast pick-up, friendly and helpful; you will then connect the inbound call to the correct team
  • Help senior management with administrative tasks, such as monthly expense reports
  • Welcoming every visitor to the company in the most professional and COVID-appropriate manner possible

Please take a moment to view this video https://www.youtube.com/watch?v=RY4XtNb2Bqg

Future Prospects

We could look into supporting the apprentice towards further qualifications. Also you could receive more responsibilities, such as taking on and processing sales orders, learn more about customer relationship management system and database management.

Reality Check

Transportation: good bus connection from Derby and Nottingham (NG10 5EE)

Holiday allowance: 21 days

Skills Required

  • Very good verbal and written communication skills

Qualities Required

  • You are organised and closing loops - when customers ask you a question in the morning you will make sure to get back to them by the end of the day, no matter what
  • Trustworthy
  • Punctual
  • A passion for delivering first-class customer experience; you go the extra mile to get customers as fast as possible to the answer they need
  • You are enthusiastic and love to speak to people on the phone
  • You’ve got a growth mentality - eager to learn and to Improve

Qualifications Required

GCSEs at grades C/4 or above (or equivalent) in maths and English.

Training Provided

Level 3 Business Administrator apprenticeship standard, which includes:

  • Level 2 Functional Skills in maths and English (if required)
  • End-Point Assessment (EPA)
Register interest

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