Eastern Entertainment Services Limited

Business Administration Apprentice - Advanced (Level 3)

Eastern Entertainment Services Limited (Employer)

Suffolk New College (Training Provider)

Weekly wage £157.50
35.0 hours per week 10.00am - 5.00pm, Monday - Friday.
18 months (duration)
5 July 2021(start date)
Business Administrator (apprenticeship standard)
28 June 2021 (application closing date)
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Job Description

A fantastic opportunity to begin a career as a Business Administration Apprentice with a prestigious local music shop/retailer.


Key responsibilities: 

  • Undertaking tasks for senior partners
  • Filing of legal and confidential documents
  • Answering incoming calls and transferring to the appropriate member of staff if required
  • Taking concise and accurate messages to pass onto colleagues
  • Updating and maintaining our in house database
  • Organising and keeping up to date the filing system
  • Sorting and keeping checklist of stationery requests
  • General administration as and when required
  • Data entry
  • Packing and shipping of orders
  • Internet sales
  • Multi channel marketing
  • Customer Service
  • Admin/shop sales

Future Prospects

The long term prospects are excellent with the opportunity for further development for someone who proves to be hardworking with a willingness to learn.

Reality Check

The work location can at times be a pressured environment, clients expect prompt delivery of ordered items, our customer service record is paramount and as such, you must be able to handle the intensity of workload at some points.

There is a language that can be specific to the music industry that can be a steep learning curve, you will need to be able to adjust to this.

Once competent, a sales element will be expected within the role (though this is not cold calling or hard sell, just the ability to give good and accurate info to clients)

Apprentices are paid for their normal working hours and training that's part of their apprenticeship (usually one day per week).

For more information please visit: https://www.gov.uk/national-minimum-wage-rates

Skills Required

  • Ability to work as part of a team
  • Excellent interpersonal skills
  • Excellent communication skills
  • Ability to prioritise tasks
  • Excellent organisational skills
  • Good problem solving
  • Strong administration and skills
  • Excellent telephone manner and communication
  • Comprehensive written skills including spelling and grammar
  • Good time management and proven ability to work to deadlines
  • Confident IT skills including Microsoft Word and Excel
  • Experience using social media to include Facebook and Twitter

Qualities Required

  • Ideally, a passion for beginning a career in the music retail sector

Qualifications Required

Entry onto the apprenticeship is subject to a thorough initial assessment to establish course suitability.

Ideally, applicants should have at least 4 GCSEs (or equivalent) including English and maths at grades 9-4/A*-C for a Level 3 apprenticeship and 9-3/A*-D for a Level 2. Proof of qualifications will be required before you can be accepted onto the apprenticeship.

Please note: 

All applicants, regardless of entry requirements, will be emailed an Initial Assessment to complete as part of the recruitment procedure. This is an online assessment in English and maths and can be completed at your preferred location remotely. Currently, due to COVID19 we are not offering Initial Assessment appointments at either campus. Those without the stated entry requirements or awaiting GCSE/GCSE retake grades, will be offered further advice and guidance to support their application if required.

Training Provided

  • Business Administrator level 3 
  • No regular college attendance required
  • Training for all job specific tasks will be given
  • In addition, the apprentice will have the support and guidance of a qualified assessor from the college who will make on-site visits every 6-8 weeks
Register interest