Officestore UK Limited

Business Administration Apprentice - Advanced (Level 3)

Officestore UK Limited (Employer)

Gp Strategies Training Limited (Training Provider)

Weekly wage £145.25
35.0 hours per week Monday to Friday 35 Hours Per Week
18 months (duration)
9 November 2020(start date)
Business Administrator (apprenticeship standard)
5 November 2020 (application closing date)
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Job Description

We are looking for a sales administrator to join our sales team and help us achieve our goals. You will serve as first point of contact for customers with queries about products, orders and deliveries and provide support for Account Managers.


Our ideal candidate is goal-oriented and will be keen to learn about customer service best practices. If you have good organisational skills and draw energy from being part of a team, we would like to meet you. Working hours are a minimum of 35 per week, Monday to Friday from 9am to 5.30pm.

Duties & responsibilities will include:

  • Answering the phone
  • Processing orders via email, phone or website
  • Checking data accuracy of orders and invoices
  • Contacting clients to obtain missing information or answer queries
  • Aide the sales team
  • Ultimately, you should be able to contribute to high quality customer service and achieve sales targets

Future Prospects

A permanent position with progression within the business depending on performance

Reality Check

An immediate start date may be available fore the successful candidate, working hours are a minimum of 35 and up to 37.5 hours per week.

Skills Required

  • Team Player
  • Good written, verbal and interpersonal skills
  • Strong customer service skills
  • Well organised, reliable and thorough
  • Good problem solving skills
  • Excellent telephone manner
  • Good computer skills & knowledge of Microsoft Office

Qualities Required

  • Confident with a can-do attitude
  • Professional
  • Resilient
  • Approachable
  • Inquisitive
  • Willing to learn new skills

Qualifications Required

A good standard of education including maths and English GCSE grade C or above (or equivalent)

Training Provided

Working towards the Business Administrator level 3 qualification, you will be trained towards a position of Internal Account Manager.

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