Eversholt Rail (Uk) Ltd

Business Administration and Reception Level 3 Apprenticeship - 19250


Eversholt Rail (Uk) Ltd

Training Provider:


Annual wage £18,000.00
37.5 hours per week Monday - Friday: 9.00 am - 5:30 pm.
duration: 15 months
start: 6 January 2020
Advanced(level 3)
Business Administrator Level 3 (A level) (apprenticeship standard)
7 December 2019 (application closing date)
Purpose: To provide a professional an efficient service to both internal and external customers in reception and assist the business in providing administration support.


Main responsibilities: 

  • Man reception at all time - phone and door buzzer must be taken and phone forwarded to a member of the team at all times if receptionist is required to leave reception
  • Check diary for expected external guests
  • Meet and greet guests and ensure they are dealt with professionally and promptly
  • Handle telephone calls and forward messages
  • Manage meeting room bookings
  • Book taxis and couriers
  • Distribute incoming post, newspaper/magazine distribution and manage outgoing post for the business
  • Prepare weekly team movement’s sheet
  • Order lunches for meetings and finances logged in invoice log
  • Manage stationery supplies for the business and ensure standard stock is always available
  • Ensure meeting rooms are kept tidy and equipment is always available e.g. projectors, conference phones, catering supplies by carrying out daily checks. These checks must be carried out AM, throughout the day and PM. Any rooms not checked must be made a note of and done the following working day
  • Upon request, manage all catering bookings and ensure tea and coffee is available at meetings
  • Carry out regular checks to ensure meeting rooms have catering provisions e.g. tea bags, teaspoons, coffee beans, cups, water dispenser etc.
  • Manage all catering supplies to ensure stock is always available and order supplies for staff kitchen
  • Ensure supply of crockery, cutlery and catering supplies for staff kitchen and rest room
  • Ensure the catering kitchen is kept clean, tidy and safe at all times
  • Manage the tuck shop to ensure supplies are available, finances logged and debt collection is carried out
  • Manage Corporate Merchandise log and hand out to new starters
  • Ensure stocks available in both staff kitchens and kept clean and tidy at all times
  • Ensure all new starters are issued a security pass
  • Check all notice boards around the office and ensure all information is up to date e.g current fire Marshalls, first aiders, etc.
  • Manage cupboards and lockers log and assign to staff upon request
  • Archive files upon request
  • Provide admin support to other parts of the business as and when required

Future Prospects

92% of QA Apprentices secure permanent employment after finishing their apprenticeship. Additionally there may be opportunities to undertake further apprenticeship training as many of our programs offer on-going development tracks. 

Reality Check

Important Information: 

QA’s apprenticeships are funded by the Education & Skills Funding Agency (ESFA), an executive agency of the Department for Education. 

To be eligible for a Government funded apprenticeship you must have lived in the UK or European Economic Area (EEA) for the last 3 consecutive years. 

The Apprenticeship National Minimum Wage guide (ANMW): https://www.gov.uk/national-minimum-wage-rates

Skills Required

  • Team player 
  • Organisation skills 
  • Ability to multitask 
  • Good communication skills 
  • Ability to provide excellent customer service 

Qualities Required

Someone with an enthusiastic and professional attitude and a commitment to learning new skills.

Qualifications Required

3 x GCSE (or equivalent) at grades 7-4/A-C in any subject, plus GCSE English and maths (or equivalents) at grade 4/C or above. 

Training Provided

  • Level 3 - Business Administrator standard
  • Functional Skills if required

Approximately 3% of training takes place in the QA learning centre classroom. 17% is done in the workplace, through workplace units, face-to-face meetings with your QA Assessor, or developing your portfolio. The remaining time will be spent on your workplace activity. 

Apply now