Cambridge University Hospitals Nhs Foundation Trust

Business Admin Apprentice – Brainbow Service - Advanced (Level 3)

Cambridge University Hospitals Nhs Foundation Trust (Employer)

West Suffolk College (Training Provider)

Annual wage £12,000.00
37.5 hours per week Monday to Friday normal office hours, times to be discussed and agreed (i.e. 8am to 4pm / 8.30am to 4.30pm / 9am to 5pm)
24 months (duration)
24 October 2022(start date)
Business administrator (apprenticeship standard)
22 August 2022 (application closing date)
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Job Description

We are delighted to offer an exciting opportunity to take on a Business Administration Level 3 apprenticeship within our Brainbow Service which provides rehabilitation for children and young people with brain tumours across the East of England, and is part funded by three charities (Anna’s Hope, Joshua Tarrant Trust and Tom’s Trust) and the NHS.


What will the apprentice be doing?

  • Provide excellent customer service to staff, patients and visitors
  • This includes via e-mail, telephone and face-to-face
  • Booking appointments for patients
  • Collate documents for scanning and deliver to the Medical Records Department
  • Co-ordinating meetings and appointments for the MDT Team
  • Assist in the day to day running of the admin office
  • Data input
  • Minute taking
  • General admin duties, including filing, photocopying and printing
  • Collection and distribution of post

What training will the apprentice take and what qualification will the apprentice get at the end?

  • Come and join us and be supported to earn as you learn whilst undertaking a nationally recognised qualification 
  • You will study a Business Administration Level 3 qualification over 24 months
  • You will receive 20% of your work time completing ‘Off the Job’ (OTJ) training (equivalent to one day per week).  This time will be allocated to you to complete either in work or you may study from home (at manager’s discretion)
  • Additional training will be given in the workplace

What is the expected career progression after this apprenticeship?

Towards the end of the apprenticeship contract, you will have gained the knowledge and experience to enable you to apply for your next step in employment.  You will be supported by a dedicated Apprenticeship Team to do this.  We have a high percentage of previous apprentices who have successfully gained further employment with us with opportunities to gain higher qualifications.

Skills Required

Communication skills, IT skills, Attention to detail, Organisation skills, Customer care skills, Team working, Initiative, Time management, Enthusiastic, Positive work ethic, Keen to learn, Understand confidentiality, Motivation, Punctuality

Qualifications Required

GCSE or equivalent English (Grade Grade 4/C or above) Essential
GCSE or equivalent Maths (Grade Grade 4/C or above) Essential
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