Business Admin Apprentice - Advanced (Level 3)

Dx (Group) Plc (Employer)

Lifetime Training Group (Training Provider)

Annual wage £14,000.00
40.0 hours per week Tuesday to Saturday 05.30am - 14:00pm
65 years (duration)
7 October 2021(start date)
Business administrator (apprenticeship standard)
30 September 2021 (application closing date)
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Job Description

To support the Shift Manager in completion of daily pre-briefs to ensure high standards of customer service and courier compliance with all operational processes. This is a fantastic opportunity for the right candidate.

Responsibilities

At DX you will be working towards a Business Administrator Level 3 Apprenticeship standard over the course of 15 months.

Role summary:

To support the Shift Manager in completion of daily driver pre-briefs to ensure high standards of Customer service and driver compliance with all operational processes. This role is essential in ensuring our divers are fully prepared on the road enabling them to give our customers the best service experience.

Key responsibilities:

  • Ensure that all drivers report to pre-brief; structure driver returns to Service Centre so that Customer delivery and collection performance can be effectively managed
  • Complete performance management process with Drivers to include analysis of all failed deliveries and collections for DXE Customers
  • Conduct system driven interrogation process of complete Service Centre delivery and collection performance using DXNS databases
  • Ensure that returned documentation is correct and reconciled against that expected to protect revenue and support accurate billing
  • Validate that all assigned delivery and collection points have been attended according to schedule; challenge all performance exceptions prior to Driver departure

Future Prospects

Ongoing Training and Learning.

Reality Check

The key dates are to be used as a guide only. Should the right candidate be found, this vacancy may close early.

Skills Required

  • PC literate
  • Good communicator, able to brief drivers and drive compliance
  • Attention to detail

Qualities Required

  • You will be friendly, hard-working and love the buzz of getting things done
  • We value team players and here at DX we are committed to providing our people with the technical and personal skills to progress their careers

Qualifications Required

No qualifications required!

Training Provided

Alongside this job role, you also will be studying towards your:

  • Business Administration Level 3 Apprenticeship Standard
  • Functional Skills in English and maths
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