Bar and Waiting Apprentice - Intermediate (Level 2)

Greene King (Employer)

Lifetime Training Group (Training Provider)

Weekly wage £196.60 to £267.30
30.0 hours per week 30 Hours per working week. Shifts TBC
65 weeks (duration)
10 November 2021(start date)
Hospitality team member (apprenticeship standard)
5 November 2021 (application closing date)
Register interest

Job Description

Greene King are looking for an enthusiastic, reliable and confident applicant to join their team as a Bar and Waiting Apprentice. Applicants MUST BE willing to work evenings and weekends and have a passion for customer service!

Responsibilities

From catch ups with friends and family get togethers or watching the big game, we're here for any occasion. We serve traditional carvery, classic pub food and quality drinks every day, with a selection of options to suit everyone.

Our carvery includes a choice of three 14-hour slow-cook meats, along with a selection of potatoes and choice of seasonal vegetables - plus as much gravy as you like!

As an Apprentice in Bar & Waiting you don't need to have experience as we'll teach you everything you need... All you need is a warm and friendly personality, willingness to learn and a genuine love for what you do.

It's our people that make our pubs special and we think the best hospitality comes from people who can be themselves and show customers their personality.

Responsibilities included in this role:

  • Maintenance of a safe, hygienic and secure working environment
  • Working effectively as part of a hospitality team
  • Serve food at the table
  • Give customers a positive impression of yourself and your organisation
  • Serve alcoholic and soft drinks
  • Keep up to date with new products, menus and promotions
  • Adhere to company policies and procedures and licensing laws
  • Be involved and contribute at all team meetings
  • Carry out instructions as given by management and head office

Benefits:

  • 33% staff discount at Greene King managed pubs
  • Friends and Family discount at Greene King managed pubs
  • Discounts off high-street retail brands
  • Access to our Employee Assistance Programme
  • Enrolment into the company pension scheme (if eligible)
  • Access to Wagestream - providing a variety of financial tools to support money management
  • Up to 28 days holiday

What your apprenticeship includes:

  • A mixture of face to face and skype/phone catch ups every 4 - 6 weeks
  • A mixture of on and off the job training, including workshops and webinars
  • Reviews every 12 weeks with the Apprentice, Line Manager and Lifetime Trainer
  • Feedback sessions to discuss progress
  • Obtain Functional Skills in English and Maths (if you don't already have GCSE or equivalents)

Future Prospects

Ongoing training and development.

Reality Check

The key dates are to be used as a guide only. Should the right candidate be found, this vacancy may close early.

Skills Required

  • Pride in delivering excellent customer service
  • Good teamwork ethic
  • Strong communication skills
  • The ability to work under pressure in a fast paced environment
  • Organised multitasker
  • Creativity and imagination for food presentation

Qualities Required

  • Passionate about developing your skills in the hospitality sector
  • A willingness and desire to learn
  • A smart and tidy appearance
  • Tact and diplomacy for dealing with demanding customers
  • High standards of cleanliness and hygiene
  • A flexibility to work weekends and evenings

Qualifications Required

No previous qualifications required.

Training Provided

  • Hospitality Team Member Level 2 - Food and Beverage Service
  • Functional Skills in Maths and English
Register interest

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