Training and Apprenticeships in Construction Limited

ATA Level 2 Customer Service Apprenticeship - Intermediate (Level 2)

Training and Apprenticeships in Construction Limited (Employer)

Trac (Training Provider)

Weekly wage £172.00
40.0 hours per week Monday to Friday, some weekend work required with time in lieu offered, shifts TBC.
12 months (duration)
1 October 2021(start date)
Customer service practitioner (apprenticeship standard)
30 September 2021 (application closing date)
Register interest

Job Description

This is a fantastic opportunity to work within the business support department of a well-established Marine Services company.

Responsibilities

This is a fantastic opportunity to work within the business support department of a well-established Marine Services company.

Business Support Duties:

  • Taking bookings
  • Speaking to customers
  • Processing paperwork
  • Accepting deliveries
  • Safety training
  • Fitting life jackets for customers
  • Assisting customers in getting onto boats
  • Answer calls as required.
  • Assisting with disembarking and turn around of hire fleet including internal cleaning of the boats
  • Helping customers and generating positive feedback through exceptional customer service

Future Prospects

  • A full time role may be offered on completion of the apprenticeship

Skills Required

  • Time management skills
  • Computer literate
  • Administration skills
  • Communication & telephone skills
  • Organised

Qualities Required

  • Self-motivated
  • Friendly and helpful
  • Team player
  • Professional approach

Qualifications Required

  • GCSE grade D/3 in maths and English or equivalent qualifications

Training Provided

Training will be delivered by Poultec Ltd to support the successful applicant through a Customer Service Apprenticeship, towards a Level 2 Customer Service Qualification and functional skills if needed.

Register interest

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