Apprentice Workforce Planner - Advanced (Level 3)

Ocs Group UK Limited (Employer)

Paragon Training Academy Ltd (Training Provider)

Weekly wage £288.40
35.0 hours per week Monday to Friday, times TBC.
18 months (duration)
4 October 2021(start date)
Business Administrator (apprenticeship standard)
2 positions available
30 September 2021 (application closing date)
Register interest

Job Description

This role is an apprenticeship role to support OCS NEC Group. There are two positions available.


The Apprentice Workforce Planner is a new role within the NEC Group Contract.

The NEC Group Contract comprises of 5 venues within Birmingham, NEC, The Vox, Resorts World Arena, Utilita Arena Birmingham & The ICC. OCS provide soft services to all venues, including security, stewarding, cleaning, waste, estates, and front of house. 

With around 1500 casual and zero staff members assigned to the contract, The Apprentice Workforce Planners will support the workforce planners in proactively scheduling events-based roles across the NEC Group.

Main Duties and Responsibilities of the Role:

  • Support the workforce planning team in all areas of scheduling staff
  • Supporting the management of communication including emails, meetings and phone calls
  • Support the administration of staff ID Passes in line with policy guidelines
  • Support with the process of recruitment including booking interviews, shortlisting candidates and facilitating interviews
  • Attend meetings with the workforce planning team
  • Support with managing sickness for casuals and zeros including logging any occasions of sickness and supporting with the documentation for meetings alongside the managers
  • Support with any other administrational tasks on the contract

Future Prospects

  • There may be opportunities on the local contract for a permanent position or within the wider OCS Group

Skills Required

  • Good standard of maths and English
  • IT proficient

Qualities Required

  • Can do attitude
  • Willing to learn new skills
  • Organised with an attention to detail
  • Proactive and positive

Qualifications Required

Maths, English & IT GCSE’s or equivalent at grades C/4 or above.

Training Provided

Paragon Skills is a leading national Apprenticeship training provider supporting over 4,000 learners through their training, and 1,500 organisations to consistently deliver high quality Apprenticeships across their businesses.

Paragon Skills achieves some of the highest success and achievement rates in the industry. Its extensive experience across multiple specialisms has contributed to an overall achievement rate of 71.4% (2018/19) exceeding the national average of 65.6%, and an Ofsted Grade 2 Good rating.

On completion of this 18-month apprenticeship you will have achieved:

  • Level 3 Business Administration Apprenticeship Standard
Register interest